Hotel Atlantic Mirage

Jade I

Review from a couple from England, late 20s/early 30s This is such a fab hotel with lovely, friendly staff, and an AMAZING sea view. Pros: - Friendly welcome from staff and a welcome drink - Modern and big rooms with double sinks and a very cool colour-changing shower - Sea view, the sound of the waves, beautiful colour water, and a very private balcony - Lots of choice at breakfast and dinner, always warm/hot and refilled regularly - Staff always say holla and are very attentive - Lovely hot tubs on the roof terrace. We went in October and had to wait for one as they were all full. Wait time: around 10mins until one became available - as expected as there’s only three - Pool area is lovely and very clean - Drinks are really nice and reasonably priced (you pay for your drinks at dinner with half board) Cons/feedback: - The parking is the most annoying thing about this hotel, but it wouldn’t stop us coming back. If you arrive back at the hotel after 4pm (after a nice day out), prepare for 10-20 mins of driving around (sometimes longer) to find a space in the near by local streets. The hotel only has around 25 spaces. We were picky though as we didn’t want our rented car to get scratched! - It would be nice to have a couple of minutes to think about your drink order when you sit down for dinner. Instead, the staff come over as you’re walking to a table and ask straight away. You need to ask for a couple of mins if you don’t already know your order. We loved our stay! Thanks everyone for a magical holiday🥰

Rafael

A good spot for an adult only getaway. The hotel offers good amenities for a short holiday. It is also very close to a shopping centre with restaurants and a decent size supermarket, as well as within a walk’s distance from Puerto de La Cruz. Positives - Sea view in all rooms, which is spacious and fitted with fridge and microwave, as well as a small balcony and decent size bathroom with double sinks. - Pool area is spacious and has enough seats and sun beds for everyone - Rooftop is also spacious with plenty of large sun beds and great view to the sea, as well as 3 jacuzzi styled baths and food and drink to purchase - Very quiet area with room to park car rentals (although it can be full in the evening time) - 90% of the staff is extremely friendly and able to help in several different languages Negatives - Almost every room will have a shower drain problem, where the drain will clog with hair and overflow the bathroom with water running onto the bedroom. I raised this with reception twice, but the third time I had a “nothing we can do” attitude by the maintenance guy, where the advice is to shower with minimum water levels to avoid clogging. This was reported several times by many different guests during my 7-day stay. - Wifi and data signal is absolutely terrible everywhere in the hotel except for reception (yes even on rooftop the wifi is bad), so if you are looking to have a call or even watch something on your laptop, you have to relocate to the 7th floor (reception) and sit there for signal. - Dinner offers some good variety, but they are all tasteless with no flavour or even salt added to them - even the sauces were flavourless and didn’t add much to the food. Breakfast is the same vibe, where food is very focused on British style food, which is also very tasteless. - Although the Spa is nice and modern, you need to pay €15 to enjoy for 2 hours, which is expensive considering the fact the spa is usually empty, so the hotel could offer the Spa facilities for an all day stay given they charge guests to enjoy the area. - Some of the staff can be rude and dismissive, where I was told off for having missed my “ID card” on my first night (“ID Card” is the reception paper card they give you with the room key, which must be presented during dinner so staff knows if you’re on an all inclusive or half board catering). The hotel could rename this as an ID Card can refer to our passport or ID instead of the paper card they give us. I also forgot to bring the hotel towel to the pool area and I was told by the bar staff to leave immediately and only return with a pool towel, which was quite rude as the staff was dismissive and didn’t want to hear my “excuses”. Overall I would give this hotel a miss and not return until the issues are resolved, as even though the staff and facilities were good, the negatives did have an impact on my stay. Finally, this area of Tenerife can be quite cloudy and foggy, which is not ideal for a summer holiday.

Dominika Baczyńska

Atlantic Mirage Hotel hosted us on our perfect honeymoon and we enjoyed it better than we expected. Stunning ocean views from all the places, nice personnel, clean and cosy rooms. And the food - delicious, fresh with full variety (including local tastes and local wine selection). No crowds, no kids, comfortable eating timeframes. Most recommendable hotel in the entire North Coast.

Alexandria Cabezas

Beautiful hotel with views for days. Spectacular rooms and great service. Have to put a deposit down for towels but get it back. Was not able to pay for late check out but was directed to the spa for a shower. Food was really nice in Vertigo rooftop bar and was lots of availability for sunbeds. A variety of shops when you come out of hotel and a few local spots to have a quiet drink. The beach is about 15mins walk from hotel. Hotel is 1 hour from airport and to main attractions such as Siam.park. Overall a beautiful romantic peaceful hotel. Great for couples.

sonia espinosa

We had an excellent week at this hotel. The service is incredible, the buffet food is delicious with lots of variety and freshly prepared options. The views from the room were spectacular, overlooking the sea, and the bed was super comfortable. A 10/10 experience — I would definitely come back without hesitation.