Eftalia Ocean Resort & Spa

mr lime

Foodwise it is what you would expect from an all inclusive, plenty of variety but seems to get very repetitive after a couple of days. Tastewise it ain't the best Variety of different pastries/cakes available daily at lunch and dinner times Lunchtime it's much easier to find a table and clean cutlery, as alot of the guests be around the pools or at the Island. Dinner time can get very mayhem finding a table or clean cutlery, so mainly went down for dinner after 8pm Cleaners always stocked up the fridge with water and soft drinks daily, fresh towels and bed made daily, the beds was quite uncomfortable to sleep on though Did end up getting a bug for 24hrs, as a number of other guests i spoke to mentioned the same 24//48 hrs bug, which definitely wasn't a pleasant experience Walking down to the Island, using the underpass/subway was a horrendous smell/ stench daily, which nearly makes you vomit Also if you want any snacks, my advice is walk to Migros, which is literally a ten minute walk from the hotel, as the hotel shop is extortionate, My ultra all inclusive fell far short in my opinion, was suprised for how many items you have to pay for extra

Kevin Yeats

Just been here for a week, arrived 21:30 and the reception was quite busy. Was instantly asked if we wanted to upgrade, which we did, for £200. The guy on reception was ok, nothing special, next morning down to the pool we went and we weren't there 10 mins and someone had done a poop in the pool, so that was it closed for the rest of the day but wasnt really an issue as there are other pools available, the island is an absolute rip off everything is extra £££, the rooms were kept clean, didnt have an issue with wifi whatsoever but we werent streaming tv or films though the wifi, the food is decent enough, there were 4 of us here, 2 adults and 2 kids (12&7) who are really picky eaters and they never went hungry, Murat in the dining room was absolute brilliant, him and my son were best buddys within the first day. He is definitely the best employee at the hotel, All in all it was a good holiday, after reading the poor reviews on here we were a little worried about coming but all the bad points we certainly havent encountered. Yes they charge extra for just about everything except fresh air its a decent hotel with brilliant facilities for the kids, Would we return, Yes definitely.

Michell Evans

We stayed for a week in a 3 bed swim up room. The hotel itself is very well equipped. The room was brilliant, nice and clean, the house keepers kept the supply of soft drinks topped up all week. The food was good at the hotel, if a little stressful if you went during the busy periods, if you went after the rush it was far more relaxed. We didn’t use the main pool at all, which says a lot about the swim up room pool. The occasions we walked past though, it was very slippy so I suggest pool shoes to try and combat this. Also the flooring in general was very slippy when wet throughout the hotel. The location wasn’t the greatest in terms of getting out and exploring, unless we didn’t venture far enough. We did find a beautiful restaurant on the sea front called Star Beach Club which was extremely good food and value for money. We had a holiday rep looking after us called Sergio, we lost a suitcase and he worked hard to locate and get it returned for us, brilliant service from him. The beach bars on the island seemed quiet, I think these could’ve been utilised better and made to be more inviting, they kept the lights off until people wanted to use the area. We hired a gazebo which was serviced for a day, brilliant service, they kept our drinks topped up and even brought us all lunch which was delicious. Overall it was a nice stay and no real issues at all.

Clare Moulton

We had a lovely holiday here. The rooms are lovely and spacious. There is always cleaners about cleaning, the hotel is spotless! There isn't a lot to do outside of the hotel/island but there is plenty to keep you busy on them, so no need to really leave the complex if you dont want too. The food is delicious, especially on the island, the kebabs are chefs kiss and the jacket potatoes are the biggest I'd ever seen.

Gergana Mileteva

We stayed at this hotel for 12 days, and unfortunately, our stay was extremely disappointing. 🔹 Pools & Hygiene The main pool was closed 8 times (almost every day!) for 24 hours because someone repeatedly defecated in it. The children’s pool was also closed 3 times for the same reason. This is absolutely unacceptable for a 5* resort. There should be clear restrictions – for example, children under 3 years old should not be allowed in the pool without special diapers. The smell around the pools was often disgusting, like sewage. The tunnel leading to Eftalia Island was almost unbearable due to the stench, most likely from overloaded septic tanks. At 40°C temperatures, it was a nightmare. 🔹 Staff & Service A large portion of the staff were rude and irritated, and 90% did not speak English – which is absolutely unacceptable for a 5* resort. Communication with guests was nearly impossible. Smiles and good manners were practically nonexistent. One evening on the 3rd floor in front of the elevators, there was vomit. I reported it to reception around 8:30 PM, but 4 hours later it was still there – the only change was that they had placed a “wet floor” sign. Completely unacceptable for a hotel that claims to be luxury. Additionally, the elevators were often dirty and smelly due to spilled drinks, mostly beer, which were not cleaned in a timely manner. 🔹 Food & Drinks The food was mostly greasy and fried. The biggest disappointment was the grill station – in 12 days, we managed to get food from there only 3 times because the queues were insanely long. The hotel could easily improve this by: • preparing more food in advance before peak hours, • opening an additional grill station, • or extending dinner hours from 2 to 3 hours. The alcohol was extremely watered down – they pour no more than 10–15 ml of liquor, and once mixed with soda and ice, you couldn’t even taste it. On top of that, charging €2 for a fresh orange juice in an “all inclusive” package is ridiculous. Either include it in the package or don’t offer it at all. 🔹 Atmosphere & Guest Experience If you are a single woman and not looking for sex tourism – this is not the place for you. Every second male staff member, regardless of age, will try to ask you out with obvious intentions. This is very uncomfortable and unpleasant if you’re simply there to relax. ❌ Conclusion This hotel offers, at best, the standard of a 3-star property, certainly not 5*. Strong sewage smells, unhygienic pools, dirty elevators, watered-down alcohol, rude staff, no English, and no attention to guests’ needs. 👉 We will definitely not return and I do not recommend this place.