5 Star Dubai

Son Jay

I stayed with my family at Al Habtoor in August 2025 for the first time. We were there for 2 weeks so a substantial time. Generally the grounds of the hotel are lovely as it's located at the end of JBR. The entrance looks lovely and the pool area is larger than most hotels on JBR. However, I would say this hotel is more 4 stars than 5. The rooms need updating a bit as they look tired. Ours had a dampness smell. The pools need updating as tiles were falling off. It's like they are concentrating more on the building of their new hotel rather than keeping this one up to date. Before we arrived, I emailed the hotel for some Birthday hospitality and we received none. We were checked into the wrong room and had to wait for the change the next day. My son caught some vomiting bug in the second week and then I had it. When we asked if we could have just simple toast and tea delivered to the room as we were too weak to go down to the breakfast area, there was a lot of resistance until finally we had it delivered. This is not a great service as we did not want to come down to the public dining area to inflict our bug on other guests and we expect a 5 star hotel to be very empathetic when this happens. The front staff generally were not as warm and friendly as you would expect - they seem more flustered. However, the best members of staff were the main dining staff - they greeted us daily with such warmth! They catered for all my family's needs and a shout out goes to: Santosh, Milan, Mayhdi Said and Carolyne at the entrance desk of Al Dhiyafa! They really made my young sons and family feel special.

Gabi Gondos

This hotel represents luxury and quality in every respect. The beach area is exceptionally clean, perfect not only for swimmers but also for those seeking relaxation. The rooms are in immaculate condition, with extremely comfortable beds that guarantee restful sleep. The food selection is outstanding: every day there are at least ten varieties of fresh vegetables and the same amount of fruit, available without limitation. The staff deserves special recognition – they work with the utmost dedication and humility, paying particular attention to children as well. A separate section is provided for kids, ensuring both families and those looking for peace and quiet can enjoy their stay. There are always enough sunbeds available on the beach, and the service meets the highest expectations. For added convenience, a regular golf cart service makes access to the beach effortless. Fitness enthusiasts are also well taken care of, with a fully equipped gym and various sports courts available. Overall, this is a hotel where luxury, comfort, and attentive service meet – highly recommended in every aspect. Congratulations to the management and all the staff, whose dedicated work contributes so much to our relaxation and enjoyment.

Daria Konstantinova

I had the most wonderful experience at Al Habtoor Grand Resort, Autograph Collection! I celebrated my birthday here and the hotel truly made it unforgettable — they surprised me with a delicious chocolate cake and beautifully decorated my room. Such a thoughtful gesture that made me feel so special! The staff were incredibly kind and attentive throughout my stay, always ready to help with a smile. Breakfast and dinner were absolutely delicious with plenty of variety and great quality. The whole atmosphere of the resort — from the stunning pools and private beach to the relaxing gardens — was perfect for a memorable getaway. Everything about my stay was flawless, and I can’t wait to come back. Highly recommend this hotel to anyone looking for a truly special experience in Dubai!

Stanislav Volokhov

A wonderful hotel with first-class service, friendly staff, and fantastic views. Heartfelt thanks to everyone working here! With love from our family 🫶 We wish you continued success and prosperity, and we will definitely return next year. Highly recommended to all our friends ❤️‍🔥 Thank you for a truly memorable stay. We would like to highlight a wonderful employee, Tarsem 🫶. He is exceptionally responsive, friendly, and always goes above and beyond to make our stay memorable. Truly a delight to interact with!

AeroheadLS

Spent 9 nights here and wasn't disappointed at all. The half board option is perfect, the grill on the lobby floor was the go to restaurant. I'd take a star away for Luciano's Italian restaurant because it honestly was not impressive. We tried all the restaurants and returned to the grill almost 5 times. The beach is just large enough. We didn't have to wait for a set of chairs. We're already planning our return.

Abhineet Dhawan

⭐️⭐️⭐️⭐️⭐️ Dubai Jumeirah Beach Experience 🏖️🇦🇪 🌊 Beautiful Beachfront – The beach is stunning with crystal clear blue waters 🌊✨ and soft golden sand. Perfect for relaxing, swimming, or just walking barefoot along the shore. 👣 🏝️ Scenic Views – You get breathtaking views of the Burj Al Arab 🏨🌟 right from the beach. A perfect spot for photography 📸 especially during sunset 🌅. ☀️ Relaxing Vibe – The beach is well maintained, peaceful, and has a lively yet calm atmosphere. Great for family outings, solo walks, or just chilling with friends. 👫👨‍👩‍👧‍👦 🏄‍♂️ Activities – Plenty of water sports and activities like jet skiing, paddleboarding, and parasailing available for adventure lovers. 🚤🪂 🌴 Clean & Well-kept – The beach is super clean and organized 🌿, with lifeguards present for safety ✅. 🚻 Facilities – Washrooms 🚻, showers 🚿, and changing rooms are available which makes it convenient for visitors. 🪑 Seating & Relaxation – Sunbeds and umbrellas are available ☂️ for rent if you want to relax comfortably by the water. 🍴 Food & Cafes Nearby – Plenty of restaurants, beachside cafés ☕🍔, and juice bars nearby so you can grab a bite or enjoy refreshing drinks while enjoying the view. 🌌 Night Ambience – The beachside lights and the skyline of Dubai look magical at night ✨🏙️, making it a beautiful spot even after sunset. 🚗 Parking & Access – Easily accessible with parking spaces 🚘, though it can get busy during weekends. ✅ Final Verdict: Jumeirah Beach is one of the best spots in Dubai 🏖️ – a mix of relaxation, fun activities, scenic beauty, and amazing views of Burj Al Arab. A must-visit whether you’re a tourist or a local 🌟🇦🇪.

Nhan Vo

Honestly, I really enjoyed this beach, the water is nice actually, vibe is super chill – lots of people hanging out, swimming, and just enjoying the sunset. The view when the sun goes down over the water is incredible, and the sky turns into these warm orange and purple tones that feel almost unreal. 🌅

Jack Clement

Visiting Jumeirah Beach was truly memorable. One of Dubai’s most famous public beaches, it boasts stunning views, soft white sand, and clear waters. The beach is clean, well-kept, and spacious, so it never feels crowded—even on weekends. Facilities are excellent, with ample showers, changing rooms, and spotless toilets. Lifeguards are always on duty, making it safe for families. A long jogging and walking track runs along the shore, perfect for those wanting to stay active. The Burj Al Arab forms a striking backdrop, especially at sunset, making it a prime spot for photos. Nearby cafés and food stalls offer refreshing drinks and snacks. I enjoyed a coffee by the sea, soaking in the peaceful sounds of the waves—an ideal escape from city life. Parking can get busy, so arriving early is advisable. Sun loungers and umbrellas are available to hire for longer visits. In sum, Jumeirah Beach blends relaxation, recreation, and natural beauty effortlessly—a must-see when in Dubai.

莒光號莒光號

The best place to take pictures of the seashore and the world-famous hotels! Most importantly, it’s free for everyone! Welcome to this wonderful spot!

Milaaj Kk

Visiting Jumeirah Beach was an unforgettable experience! It’s one of Dubai’s most iconic public beaches, offering beautiful views, soft white sand, and crystal clear waters. From the moment I arrived, I was impressed by how clean and well-organized everything was. The beach is wide and spacious, allowing everyone to enjoy without feeling overcrowded, even on weekends. The facilities here are excellent there are plenty of showers, changing rooms, and clean restrooms. Lifeguards are always present, making it a very safe place for families with children. There’s also a long jogging and walking track along the beach, which is great for anyone who wants to stay active while enjoying the ocean breeze. The view of the Burj Al Arab in the background adds a luxurious touch to the entire experience. It’s a perfect spot for photography, especially around sunset when the colors in the sky are absolutely breathtaking. There are many cafés and food stalls nearby, offering refreshing juices, snacks, and meals. I grabbed a coffee from a beachside café and simply relaxed while listening to the sound of the waves it was the perfect break from the busy city life. Parking is available but can be a bit crowded during peak times, so arriving early is a good idea. There are also options for renting sun loungers and umbrellas if you plan to stay for a few hours. Overall, Jumeirah Beach offers the perfect mix of relaxation, fun, and natural beauty. Whether you want to swim, exercise, picnic, or just unwind, this beach has something for everyone. Definitely a must-visit when you’re in Dubai!🤩🤩🤩🤩🤩😍😍😍

Bhavin Ranchod

I had a great stay at Mövenpick Hotel Jumeirah Beach in Dubai. The location is amazing—right in the heart of JBR, just a short walk to the beach, shops and Marina, so everything is super convenient. The food at the hotel was really good, especially the breakfast which had a great mix of fresh options, plus some nice international choices. The themed food nights were very good too. I also want to give a special shoutout to Cherry, the hostess at the German bar in the hotel. She was honestly one of the highlights of our stay—always welcoming, friendly and professional. She really goes out of her way to make guests feel looked after and creates a great atmosphere. Overall, highly recommend this hotel for anyone staying in JBR—great location, great food and excellent service. I’ll definitely be back!

Ronke Osuntokun

Loved it! I spent 6 days there and all i can say is that i can't wait to go back. I enjoyed every minute of it. All the staff were very helpful - starting from the front desk, to the restaurant staff, to the pool staff - all were ever-ready to take care of our needs. Special thanks to the Rwandan lady/chef (not sure!). Very attentive particularly when I was late for breakfast! Highly recommended!

Sifiso Khambule

The hotel is perfectly located, close walk to the beach, tram, and shops. The view from our room was amazing. The food is good and friendly staff. A special thanks to Htoo Aung, Zin, Victory and Aisha from the restaurant for the great service. The check-in was easy and pleasant thanks to Julia. The complimentary chocolate hour is a nice touch, Lucky served us with a smile at all times. We will definitely be back for another stay.

Shaima Abdulrehman

The hotel was excellent — clean, well-organized, and very welcoming. The facilities were well maintained, and the overall atmosphere made our stay both comfortable and enjoyable. A special thanks to Juliah, who was incredibly professional and helpful. She paid attention to even the smallest details and made sure we felt completely cared for during our time at the hotel. Her kindness and dedication truly made a difference in our experience. 🌟

Kira K

A very good hotel. The location is excellent, five minutes from a gorgeous beach. There's a spacious pool, a luxurious restaurant , and comfortable rooms. The interior is pleasing to the eye, clean and tidy. I'd also like to highlight the staff's competence, smiles, and responsiveness. During my entire time at the hotel, I was never disappointed with their service. In particular, Alina, Victoria, Karim, Fatma, and Diana. Thank you all for excellent vacation!

Elena Isaeva

Exceptional stay with my family! The staff was extremely friendly and went so far as to make sure we had a great time. Starting from the very beginning, prior to our arrival staff did their best to accommodate us in accordance with all my requirements and requests. Everything was comfortable and safe during our stay. The staff was always friendly and attentive, making us feel right at home. The room was always clean and the cleaning staff kept everything tidy. Especially I would like to mention Ajay, who was very considerate and attentive throughout our stay. Our stay was incredible as usual in Madinat Dar Al Masyaf. I highly recommend it to all travellers.

Mark Wolstencroft

Absolutely fabulous from start to finish! Staff: couldn’t do enough or be any more accommodating nothing was too much trouble, our butler in Villa 17 was absolutely amazing! Location: think peaceful, stunning views and luxurious and you still won’t be close the just how amazing this place is. Room: incredible- sheer luxury at every turn. From concierge to Butlers the staff make this place run so seamless it’s a breath of fresh air! The views, the hotels the luxury far exceeded all expectations and we cannot wait to be back. You MUST take advantage of the evening complimentary drinks in the villa, the two hours in the Majlis/ Courtyard of the villas were fantastic we met so many people from around the world that we wouldn’t have stopped to speak to without it.

John Thompson

Sally our Butler made this visit extra special. Sally is the best Butler we have had in over 20 visits to DAM. The rooms are exceptionally large well furnished and beautifully looked after. Taking an abra to breakfast was such a treat. All restaurants we visited were to the highest standards. 2 slight niggles was checking in and having to wait till 9am to swim in the Villa pool. Once again, overall and thanks to Sally a great stay. Thank you.

amorntape nuban

My stay at this hotel was truly beyond expectations. The warm welcome and the exceptional service from the butler made me feel completely cared for. The food was excellent, and every staff member was kind, attentive, and genuinely friendly. Every detail was thoughtfully taken care of, from the housekeeping team keeping everything immaculate to the staff ensuring every moment of my stay was seamless and comfortable. It was an experience far beyond what I imagined, and I will definitely return again

Fatima Humayun

One of the most incredible experiences I’ve ever had! The hotel was exceptionally beautiful, offering outstanding services that made our stay truly unforgettable. Our butler, Ibrahim from Villa 13, went above and beyond to ensure we were well taken care of. His dedication and exceptional efforts made our visit even more special. He truly deserves a raise! Overall experience in Dar Al Masyaf was 10/10

Milica Jovanovic

I can only highly recommend this hotel! From the moment we arrived, we were warmly welcomed and immediately felt at home. The entire staff was incredibly friendly, attentive, and always ready to help – true hospitality at its best. Our room was modern, spotless, and beautifully designed – cleaned perfectly every day. The breakfast was fantastic: a huge variety, everything fresh and beautifully presented. The hotel restaurants were also outstanding – every dinner was a real delight! 🍽️ The location is ideal – peaceful, yet close to everything you need. The pool and spa area are simply amazing, perfect for relaxing and unwinding. 🏖️💆‍♀️ Overall, it was one of the best stays we’ve ever had. You can really feel the passion and professionalism in every detail. We’ll definitely be back! ❤️

Nigel Brookes

We had a fantastic week at Rixos The Palm! The hotel is beautiful, the food and bars are excellent, and the staff are what make it truly special. The beach team looked after us perfectly, Sher’s spicy margaritas at the Bodrum Bar were amazing, and Sunny kept them coming with a smile. Huge thanks to Oner, Rida, and Isuru at the Nargile Lounge for their friendly, first-class service. The spa is outstanding, and the coffee and patisserie counter is a real treat — Rida’s coffees are the best! Rixos The Palm is one of those rare hotels that gets everything right. We’ll definitely be back.

Gemma Henderson

The Rixos the Palm hotel is absolutely stunning, the location is amazing for views however it is quite far to get to anywhere, approx £30 in a taxi will get you to most places. But absolutely worth the travel. We had a 3 bedroom suite on the 6th floor, so our views were phenomenal. L’Olivo was a lovely restaurant, accommodated 11 of us. Food was lovely. We were served by Rupa, who was very helpful. Thank you to Sangeeta for our lovely cocktails also. A big shout out to Safy who does the photos, she is located at the bottom of the stairs towards the main restaurant, she did a sunset shoot for our whole group and the photos were lovely.

Kerry Sherman

Brilliant hotel with staff that cannot do enough for you! So attentive! Nothing is ever to much trouble. Staff are always smiling,polite and so friendly! Bar 21 is brilliant for families or adults alike live entertainment every evening and such a good atmosphere! Every member of staff we encounted from the wait staff by the cabana beds to the bar staff in bar 21 and also reception staff everyone goes above and beyond! Will defintley be back again

Edona Hoxhaj

Very beautiful and big dorms. Nice bathroom and everything is just like in the photos. The service is just perfect!! Friendly and helpfull staff and they greet you everytime. The food is also very good and theres so much to choose from. We had a photoshooting in the hotel with Safy. She was so friendly and knew all the good spots. The photos were also very beautiful.

katie jenkins

Stayed here with friends for 5 nights. The Dukes hotel is very lavish when you first walk in, the smell in the lobby is amazing as well as the decor. Staff are so attentive, from taking your bags to opening car doors; nothing is too much for them. All staff were friendly, smiley and helpful, I don’t have one single bad thing to say about the staff here. The location was perfect for us, very central for all the activities we had planned. The pool was cold and refreshing, as was the lazy river (this was a real highlight) and the hotel is right on the beach front, where there are many beds so if you can’t get one round the pool (which we never struggled with) you’ll definitely find one on the beach. There is also a lovely restaurant ULA on the hotel grounds, which I would recommend, it was lovely food, vibes and aesthetic there and very fairly priced. Overall our stay was 5/5 and there aren’t any complaints I have about the hotel. I would 100% recommend to anyone and I would certainly stay here again if I returned to Dubai.

Deena Bellerby

We came to the GBR for brunch and we had an absolutely fantastic time. We were served by Ednah who was the most amazing host. Fun and attentive, nothing was too much. Lovely, friendly lady who was amazing with my children. Thank you for a fantastic experience xx

Angela O'Neill

The gym at Dukes The Palm is outstanding! From the moment I arrived, I was greeted with a warm and friendly welcome that immediately set the tone. The service from ALI was absolutely exquisite – attentive, professional, and genuinely caring, which made my experience all the more enjoyable. The gym itself is spotless, with excellent cleanliness standards maintained throughout. The equipment is modern, well-maintained, and caters to all types of workouts. On top of that, the views from the gym are simply breathtaking, making each session feel extra special. Highly recommend this gym to anyone staying at Dukes The Palm – a perfect combination of great facilities, excellent service, and an unbeatable atmosphere!

Rob

Dukes The Palm is an outstanding hotel! Although we ran into a few issues on arrival, the way the staff – including the manager – handled everything was exactly what you’d expect from a 5-star luxury hotel. They were professional, attentive, and quick to resolve the situation, which really showed their commitment to guest satisfaction. The rooms are beautiful, spacious, and very comfortable, with all the amenities you could need for a relaxing stay. The location on the Palm is excellent, offering stunning views and easy access to nearby attractions. Overall, the service throughout our stay was top-notch, and the hotel itself is absolutely lovely. I would highly recommend Dukes The Palm to anyone looking for a luxurious and memorable stay in Dubai.

Sandy stack

I have not stayed here but have been to brunch which was great.I attend the gym a few times a week for PT with Ali who is very professional and really attentive to my concerns he has been amazing! He is knowledgeable, supportive, and pushed me to be my best self. I've seen significant progress in my fitness journey, and I couldn't have done it without him.I highly recommend Ali if you would like PT.

Rafiy Saleh

Incredible Culinary Variety at Gastronomy! ​Dining at Gastronomy at the stunning Atlantis The Royal, Jumeirah was an absolute highlight. The restaurant lives up to its name by offering a truly world-class, massive variety of food that caters to every possible craving. From intricate international stations to flawlessly fresh local selections, the quality and breadth of the spread are phenomenal. It's more than just a buffet—it's a spectacular culinary adventure. Highly recommended for anyone seeking a diverse and delicious dining experience!

Rajesh Rathod

The Atlantis Palm is an amazing place. We visited via monorail and I would recommend it as one gets a very good view of the Atlantis as we approach it. We had booked a table at the Kaleidoscope restaurant. Before that we had a wander around. The decoration is lovely, great artwork on the ceilings especially the huge fish tanks. All in all, a great experience being there.

Abi I

Great property, lives upto the hype although getting a bit aged. So many things to do here. So many restaurants, water park, spas and other activities to explore. To get the best out of this place, you’d have to stay here and explore all the various things they provide. If you are planning to explore Dubai and come here to sleep, then stay at a different place as getting in and out is not easy - especially during peak hours. Staff are attentive, but mind you there are way too many people here. It’s a not a boutique hotel rather a busy resort.

The Jumping Jockey Bar

Ourbstay at Atlantis The Palm was absolutely unforgettable. The staff made us feel like a valued guest — always welcoming, attentive, and ready to help. The resort itself is stunning, with breathtaking ocean views, crystal-clear pools, and beautifully maintained grounds. The highlight thus far was dinner in Ossiano, the food and service was incredible. Overall, Atlantis The Palm exceeded my expectations in every way. It’s the perfect place for families, couples, or anyone looking for a luxurious, fun-filled getaway, and we can’t wait to come back!

gaurav tulpule

I visited their aqua adventure theme park so I cannot comment on the rooms. But the service is great not excellent. I found with the crowd it had everyday the service might be improved. Also, the drinking water is available at few places rest in shops it's paid. I feel they should have drinking water available at every 1km radius so that it becomes easier for old people to go and drink by themselves even if their known people are having fun at aqua-adventure. Location of the hotel is superb and what can I say more then this? Maybe excellent!!. Overall experience is worth it and I would definitely recommend this adventure park a worth to visit. Charges for the same I'm not sure but the timing if I'm correct is 11AM-6:30 PM.

Maria 28

This is our second time staying here, and once again, everything was simply wonderful. The room is clean, cozy, and perfectly maintained, just as we remembered it. We’d also like to sincerely thank and praise to Ghana, the person who takes care of the cleaning: he did an excellent job, being very precise and attentive. The room is always spotless thanks to his hard work and dedication. We are in love with this place! We’ll definitely be coming back again! Mary&Nino

Daniela Batovska

We stayed at Sofitel Dubai Jumeirah Beach for 15 days and overall had a pleasant experience. The location is excellent — right on The Walk, close to the beach and Dubai Marina, with plenty of restaurants and nice bars around. Our room was spacious, clean, and offered a lovely sea view. The staff were wonderful — especially Rohahana at the reception, who was always kind and helpful, as well as the housekeeping and concierge teams, who were attentive and polite throughout our stay. However, there were several downsides. The balcony door was difficult to close properly, which affected the air conditioning and made the room quite warm and humid for a few days. The pool area was pleasant but lacked enough sunbeds during busy hours. We were also disappointed with the food — despite the hotel’s five-star rating, the buffet was not truly international. About half of it consisted of salads and desserts, while most main dishes were Indian-style curries with strong, unfamiliar spices and aromas, making them hard to enjoy. There were great baguettes, but the cheese tasted oddly sweet, and although we had half board, we didn’t go to breakfast at all. We arrived around midnight and missed dinner, but unfortunately, the hotel did not offer any food option at that time, so we had to eat outside. It would be great if the hotel offered a small afternoon or late-night snack option for guests who arrive late or sleep in, as everyone has a different vacation rhythm. Another issue was privacy: even when we placed the “Do Not Disturb” sign, the housekeeping staff unlocked the door to check if we were inside. After that, we started locking the door, but then the reception called to check on us, which felt intrusive. Despite these issues, the staff remained kind and professional, and we truly appreciated their warm attitude. Overall, Sofitel Jumeirah Beach is a beautiful hotel with an excellent location and great people, but the dining variety, room maintenance, and privacy handling could be improved to fully match its five-star reputation.

Dipak Raut

​I recently had the pleasure of experiencing the room service at Sofitel Dubai Jumeirah Beach, and it was truly exceptional. The service was prompt, the food quality was outstanding, and everything arrived perfectly presented. ​A special and heartfelt thank you goes to Ms. Candy, who delivered service with a genuine smile and incredible efficiency. Her polite, attentive, and professional demeanor made the experience feel five-star. She is a wonderful ambassador for the hotel's commitment to guest comfort. I will definitely come back again for Christmas holidays.

vivien granger

Very pleasant hotel. Our twin room had a side seaview and balcony. It was a good size and had a nice bathroom with bath and separate walk in shower. It was very clean and on our request they emptied the mini bar so we could use the fridge for our own drinks. Large glass bottles of drinking water were replaced every day and there was a kettle and coffee maker with plenty of tea and coffee options. The twin beds were more like small doubles and extremely comfortable and the air con efficient and quiet so wasn’t annoying at night. Our rate included breakfast and the choice was as good as any hotel I’ve stayed in and even though the hotel was very busy we never had to wait for a table. The pool was small but adequate, plenty of sunloungers and parasols although it did get very busy the hotel was just over the road from the beach. The hotel provide a beach towel, beach bag, mattress and parasol free of charge. We just used the towels as we preferred to have an actual sunlounger. They’re not cheap though but a nice size with huge parasols so in our opinion worth it for a few days. The location of the hotel is excellent. The marina was just behind it where a lot of the boat trips start from and in front of the hotel is an area with a wide choice of restaurants so nice to be able to walk and not rely on taxis.

Erik Webb

I just had one of the most delightful breakfasts! The omelette was absolutely divine—perfectly cooked and bursting with flavor. The fruit was so fresh and vibrant, and the juice was crisp and refreshing, the perfect complement to the meal. What truly made the experience even more special was the service—Riya was incredibly polite, attentive, and gracious. She made me feel so welcome and cared for. I left feeling satisfied, energized, and genuinely impressed. A truly uplifting way to start the day!

aycan guvenc

We recently stayed at Andaz by Hyatt Dubai The Palm, and it was a wonderful experience from start to finish. The hotel’s design is modern and stylish, with beautiful views and a relaxing atmosphere. The staff were exceptionally welcoming and attentive — always ready to assist with a smile. Allan from reception was very helpful The room was spacious, clean, and well-equipped with everything I needed for a comfortable stay. I particularly enjoyed “the breakfast buffet”, “the pool area”, “the beach access”, The location on the Palm is perfect — peaceful yet close to main attractions. Shree from Locale restaurant was incredibly warm and made sure we were well taken care of. Highly recommend Andaz for anyone visiting Dubai who values comfort, style, and excellent service. I’d definitely stay here again!

Bsmh A

The hotel is close to the sea, but you need to walk a bit to reach the beach area. The rooms were clean, spacious, and had modern, non-traditional décor. There is a local buffet restaurant on the ground floor that opens at 6:30 PM. I didn’t try it because the menu was limited outside of buffet hours. There’s also an international Asian restaurant on the top floor with a beautiful view of the city. The service was excellent, but food delivery to rooms is not available at the beginning and end of the day. I booked through the hotel’s customer service team and got a good discount. However, I was surprised by a much higher price when I wanted to extend for one more night. The hotel has an Egyptian spa that offers unique massage types, including Pharaonic and other traditional Egyptian styles. Thanks to the management for their efforts in promoting the spa.

Fariha Munim

We stayed at Andaz The Palm for 4 nights to celebrate our anniversary, and it was truly an unforgettable experience. From the moment we arrived, the staff made us feel special, and every detail was taken care of with such warmth and professionalism. The hotel itself is stunning — modern, stylish, and perfectly located on the Palm with breathtaking views. Our room was beautifully designed, very comfortable, and had all the little touches that made our stay feel extra luxurious. The dining options were excellent, and the overall atmosphere felt both vibrant and relaxing, which was exactly what we were looking for. A special mention must go to Ahmed Sami, who went above and beyond to make our anniversary so memorable. His attention to detail, genuine care, and outstanding service really stood out and made our stay even more enjoyable.

Ben Coleman

The hotel is in a deluxe spot with a reasonably quick taxi ride (considering the size of the city) to all the prime attractions the city has to offer. The room (double, sea view) delivered exactly what we were looking for on our honeymoon. The hotel itself is maintained to such a high class it blew our expectations away. I would like to give a huge thank you to Chelo who was very understanding of my allergies and informed the kitchen every night we dined, always had a smile and was very welcoming and I feel she is a huge credit to the hotel. Thank you to the chefs as well, really understanding. When we return to Dubai the hotel will be at the top of our shortlist!

Axel

Feels like the stylish cousin in the Hyatt family—modern, colorful, and right on the beach. Rooms are bright, well-designed, and come with views that make you stall on check-out. The rooftop pool is a showstopper, perfect for sunsets that look like postcards. Service is sharp but laid-back, which fits the vibe. Restaurants are excellent (the breakfast spread could keep you happy all day). Prices are definitely 5-star, but the mix of location, design, and comfort makes it feel worth it.

S. B.

I’ve been staying at Jumeirah Emirates Towers for years, and it never disappoints. The rooms are very spacious, comfortable, and always spotless. Service is consistently efficient — from check-in to check-out — and breakfast is good. The only thing that could be improved is the noise coming from the bars downstairs in the evening. Otherwise, it’s a great hotel in a very central location.

Ola Mazboudi

Superb experience from check in untill checkout. Amazing friendly and professional staff at check-in and everywhere. Had an amazing experience during my stay as usual in my preferred suite at the 46th floor with such breathtaking views.. Sunset and Museum of the Future views. The food at the Daifi lobby was so tasty... The room service is perfect. Such a relaxing and luxurious stay...

Ghosthorp

Excellent location for getting around to all parts of Dubai. We came here to celebrate our wedding anniversary and we were looked after superbly by the hotel staff. Special mentions to go Gretchel who arranged some special things for us during our stay. The breakfast restaurant servers and staff were very polite and respectful, especially Maria and Donna and the male manager in the black suit (I forgot his name) who took the time to talk to us. We used the executive club lounge, which the staff again were superb. We were looked after superbly by Maria, Aza and Sujata. All the staff named above are an absolute credit to the Jumeirah company and deserve some staff award. The hotel overall is excellent. Pristine conditions, very comfy beds and spacious rooms. Facilities are excellent. Transport and parking is very accessible. This is our fourth visit here and we love this hotel.

eeek! Escape Rooms

Absolutely incredible hotel. This hotel exudes luxury from the moment you approach it. With incredible views of Dubai and The Museum of the Future we never tired of the backdrop throughout our stay. The level of customer service was incredible. The attention to detail of the lobby staff, reception team, restaurant, spa, concierge and house keeping were all extraordinary. Every member of staff we encountered was friendly and helpful. They went above and beyond to accommodate requests and it really made the stay. The room was gorgeous with lovely facilities. The lighting and air con were fully adjustable which added to great comfort within the room. The restaurant food was absolute delicious with a huge variety and beautifully displayed. The hotel gym was exceptional with a massive range of fitness equipment. The whole experience was phenomenal and I really hope to have the opportunity to visit again. Thanks Jumeirah Emirates Towers for an amazing stay.

Anthonette Amandoron

It's wonderful. The kids have fun The staffs are very accommodating. I totally give 5 stars. Will definitely come back here again. What makes me amaze when the hotel is located in front of the museum of the future and one more thing is their transparent elevator where you can see the view outside. I love it! Salute to all the staffs ❤️

Mark McDonald

Special Thanks To Irfan Aftab, Rojh Santos Fahad, and Salman for the amazing service of in room dining. My wife is a vegan who rarely takes menu items as they are, they worked patiently with her till she found exactly what she wanted. The food was amazing, the service was superb, and we had no choice but to come on and give great reviews. This was our first day in Dubai after traveling for 16 hours from NJ, to NY, To Bahrain, & Finally To Dubai. The Dinner was so well prepared and they literally brought a romantic dinner table for two with every furnishing and utensil into our hotel room. The best of the best and the Chef was amazing. Every thing we tasted was amazing, healthy, and fresh!!! This Hotel is worth EVERY PENNY. #Unforgettable

Abigail Reeves

We are Privelee members (family of 4) so came for the first time today to use the pool and beach. It was a Saturday afternoon we arrived, exceptionally busy (UK mid term break). It was busy, but a lovely atmosphere. The guys found us 4 loungers very quickly, fresh towels and complimentary cold water straight away. Anything we requested was no trouble, came quickly, and always checked up. Aziz was really friendly and kind. Nadik, Moses and Bamsi all served us with a smile! I didn’t get the names of the guys carrying out the food from the kitchen, but I can tell you all the food arrived hot, complete, neat and tidy. Our 12 year old really enjoyed the kids club - play station, air hockey, and table tennis kept him occupied all afternoon :) One more mention I feel needs to be made - the valet guys - a large function was starting as we left, so many people arriving AND leaving at the same time, they were a well oiled machine. We really look forward to returning again soon.

Lorna F.

I am late giving my review but this is by far one of the best properties in Dubai. The customer service, amenities, and cleanliness the stay was peaceful and full of relaxation. MERCY NYORO ensured prior to my arrival that I was fully accommodated and that transportation was handled prior to my arrival. The food was exceptional and truly made it difficult to want to eat and explore outside the hotel offerings. The fitness center was also wonderfully equipped for a full body workout. As well as plenty of bottled water and clean towels. ADRIAN DMELLO made sure my room was decorated romantically and set the tone for my anniversary trip. I can’t wait to stay here again.

Zhane Mchutherson

We had the most amazing stay at the Waldorf! The pictures don’t do it justice as it looks so grand when you arrive. The rooms are spectacular and have so much space. The staff were very welcoming upon arrival and during our stay. The catering team cooked the most amazing food every night also, we had different theme nights for dinner and the food was spot on. One chef even cooked up fresh food for my son as he was a bit picky. We also got to attend the brunch night which was so lovely, the staff are very kind and tentative and very sweet with the children. This hotel has a mix of both family friendly feel and modern adult areas also. Lovely private beach as well where you get given unlimited water to cool down from the heat. The housekeeping staff were also very lovely and provided some teddy's and toys for my son. I cannot fault this place at all! The staff truly make this place amazing. They make this hotel the best. I would like to shout out these lovely staff members Salmon, Shoaib, Asita, Ankur, Wasim, Raui, Parmila and Edith. Unfortunately I couldn’t get everyone’s names but the whole staff from kids club, concierge, housekeeping, doormen, kitchen staff, beach staff, truly made the place great. We will definitely recommend the Waldorf to stay and hope to stay again in the future!

Emma Rebanks

We had a gorgeous day at the beach and pool, such a luxurious and chilled resort with the best service from Aziz, Taimur, Vamshi and Samar. The whole team looked after us so well making sure we had plenty of cold water and bringing inflatables and beach ball for the kids to have fun. Great value for money. Food and drinks were delicious too. We will definitely be back.

Kiran Singh

Wow! This hotel and our trip to Dubai has been amazing! From the moment we arrived, 5 star service they really care about their guests and will go above and beyond to ensure satisfaction. Rooms were cleaned daily and house keeping are amazing at their job and take pride in their work, massive appreciation to them. I have 2 young children and always so accommodating to them and the mess they leave behind! The grounds of the hotel were spectacular and the views! We had a sea view and we loved the view every morning the balcony was huge with sun loungers and table and chairs. In terms of staff, Sayed at reception, Quasim, Ashnal and Wisdom at guest services, also Anmol and all the chefs serving dinner and the waiters have really made our stay incredible. Again, the food amazing so much variety, quality fresh ingredients the food they make and serve was sooo delicious! Fairmont understand’s it’s there staff that makes a hotel exceptional and they have mastered this, they have the most efficient team behind them representing the hotel and they should be super proud of each and every one of them! We will be returning very soon! I have no complaints at all! Thank you

Akshaye Gunputh

This is the most incredible hotel I have ever had the pleasure of visiting. The room and facilities were exceptionally clean and well-maintained. The staff members were incredibly polite and accommodating, always ensuring our comfort and satisfaction. We consistently felt well-cared for and welcomed throughout our stay. We thoroughly enjoyed the half-board option, which allowed us to experience several of the on-site restaurants. They were very accommodating of our dietary requirements, offering a wide variety of choices. We never had to repeat a meal, and every dining experience was nothing short of excellent. Our sincere gratitude goes to Kalorus and Edan for their exceptional efforts in making our stay truly memorable; we always felt well-attended to. We also extend our thanks to Rodgers for initiating our five-star experience from the very beginning and maintaining that high standard throughout our visit. We would also like to commend the housekeeping and onsite staff for their exceptional service. Thank you all for contributing to our incredible and memorable stay.

Shelley Christie

Our hotel room was spacious and spotless, offering a really comfortable stay. The pool area was very relaxing, and there was never any issue finding a lounger. The food at Flow was exceptional, with plenty of delicious choices available. Overall, a fantastic experience — would definitely recommend!

Ayisha Khan

We had a great stay here. The breakfast was great and all the staff made it a very comfortable and relaxing experience. The staff at breakfast were always very warm, welcoming and helpful and the royal service staff were also fantastic, always going above and beyond. The staff at the adult's pool were also great. Really recommend, it seemed great for families with kids and also those into fitness.

Valbona Jonuzi

I’ve stayed twice at Fairmont The Palm, and I can’t recommend this hotel enough! From the warm welcome (thank you, Alexandra!) to the impeccable service, everything was perfect. We felt truly special during our wedding anniversary stay. Having worked for many years within the Accor group, I know its values very well and this hotel represents the brand perfectly in every way. A huge thank you to all the teams for making our stays so memorable. Hope to be back very soon! 🌴✨

Shaheryar Malik

An Exceptional Family Getaway - Perfect for Our Little One! My wife, our 18-month-old son, and I have just returned from a wonderful stay at The Palm Dubai, from a Saturday to Thursday, and we are already missing the incredible hospitality. From the moment we arrived, the service was nothing short of exceptional. Every single staff member, from the friendly security team at the gate, to the warm and efficient reception, and the attentive waiters at the restaurants, went above and beyond to make us feel welcome. What truly stood out for us was how kind and engaging they were with our young son. They always had a smile for him, which made the environment so comfortable for our family. A special mention must be made for the room service team. We requested milk to be brought up to our room at various times, and no matter when we called, it was delivered promptly and with a smile. This small but crucial detail made our nights and nap times so much easier. The amenities were fantastic – the pools were beautiful, the grounds were immaculate, and we lacked for nothing. It’s a stunning property, but it's the people that make it truly 5-star. We cannot recommend The Palm Dubai highly enough for families with young children and will definitely be returning.

Hana Lakkis

The service and the facilities are amazing. One person that stood out to me and my family was a young gentleman by the name of Syed, he works at the breakfast buffet and at the beach during the day. He’s humbleness and kind nature isn’t comparable! The way he remembers your name and your coffee order makes it that little be easier and nicer whilst on holidays. The W is very lucky to have such a young observant man who can accommodate to the customers needs, I feel like I’ve known him for years not for a week. Highly recommend the W to be serviced by this young man Syed. Also wanted to add young lady Hend from the buffet breakfast area who was always attentive and addresses you by your first name. Always greeted us with her contagious smile and always so friendly. Big personalities at the W from staff, will return because of the great service from these 2 staff members.

Nissaaa Nissaaa

Very disappointing experience at W Dubai – The Palm (Pool & Beach Access) I honestly didn’t like the experience at all. First of all, the welcome was far from what you’d expect from a 5-star hotel — not warm or attentive at all. Then, the price is absolutely exorbitant for what it is. The area is very small and crowded, there isn’t enough space to relax comfortably. The menu is also really disappointing — not appropriate at all for a beach day. No lamb chops, no sushi, not even a proper club sandwich. The food options were really limited and far from exceptional. What shocked me the most is that there’s nowhere proper to shower or clean up. The few available cabins are used by everyone without any cleaning in between, and the toilets were not clean at all — no staff around to maintain them. For a 5-star hotel, this is completely unacceptable. I’m really disappointed and wouldn’t recommend the pool & beach access to anyone. I can’t comment on the rooms since I didn’t stay overnight, but in terms of day access, it’s definitely not worth it.

Lina T

Everything about my stay was wonderful, the room is spacious, the staff are friendly, and amenities are good too. My only 2 issues are that my dyson kept turning off while I’m in the middle of styling my hair (so getting my glam on was a bit challenging), the beach water in the palm are is a bit murky and smells a little like chemicals. Would I come again? Definitely!

J H

I’ve been coming to Dubsi on a yearly basis for the last 15 years. This is the first I’ve stayed at W The Palm. I can honestly say I will be back. I use it as a stopping off point before heading home to Australia. I had 4 nights here and wish I was staying longer. The level of service is exceptional, from every part of the hotel. The rooms are funky, and spacious and I love the vibe around the hotel and pool area. Would definitely stay again.

Youssuf

Our recent weekend stay at JA Beach Hotel Dubai was absolutely magnificent. We were celebrating my wife’s birthday, and from the moment we arrived, everything was handled with exceptional care and attention. A special thank-you to Lujain, Umar, and Aurea for arranging a wonderful surprise in our room. Their thoughtful gesture made my wife’s celebration truly unforgettable and added a personal touch that we deeply appreciated. The hotel offers a wealth of activities that made our stay both fun and relaxing. We enjoyed the water splash area, football games, and the variety of pools and beaches, all beautifully maintained and ideal for families. The mini zoo was another highlight a charming experience for both children and adults alike. The Sports Café was a great spot to unwind, offering badminton, squash, and table tennis, along with big screens to enjoy live football matches in a lively atmosphere. Our dinner at Sette was the perfect way to end the day the food, ambiance, and service were all fabulous. Every detail contributed to an exceptional dining experience. All in all, JA Beach Hotel exceeded our expectations in every way. The combination of great hospitality, engaging activities, and beautiful surroundings made for an unforgettable weekend. We can’t wait to return!

Hamsa Othman

Our stay at the hotel was overall a wonderful experience. The check in process was exceptionally smooth and luxurious. We were warmly welcomed and directed to the Peacock Lounge, Rohan offered coffee while he finalized our check in. He kindly offered us a room upgrade with a beautiful sea view and took the time to explain the different restaurant and pool options available at the resort. The only small detail we wish we had known in advance was that most restaurants require prior booking, which would have helped us plan our meals better. Our room was good size, comfortable, and had an amazing view. However, it would have been more convenient if an ironing board was available in the room. When it comes to the pools, they were absolutely perfect clean, well maintained, and suitable for all ages. Our kids especially loved trying out the different pools and had a great time at the amazing splash park. The only disappointment was the kids’ club, which closes at 6 PM. We found this quite early, as our children didn’t get a chance to experience it after daytime activities. The hotel also features a small zoo and horse riding experience, which we unfortunately didn’t have time to try, another reason why I would highly recommend staying at least two nights to fully enjoy everything the resort offers. Overall, it was a luxurious and enjoyable stay, and we would definitely consider returning.

Reyna Dela Peña

Me and my husband had a wonderful time. The hotel is cozy and perfect for couples who wants to unwind. Just a minor comment though on one of the staff in the front desk of breakfast buffet. She was'nt so friendly to us but to others she is. Maybe she has preferences. Nevertheless we are definitely coming back.

BS SH

We had an amazing experience at JA Beach Hotel! There are so many fun activities for kids, and our two little ones had the best time throughout our stay. The entire resort team was incredibly friendly and welcoming, making us feel well taken care of. A special thanks to housekeeping staff Sangita for looking after our room so well. The guest service team, valet, and bellmen were outstanding—always recognizing us before we even approached them. The kids club receptionist was very friendly and engaging, and our children loved their time there. In-room dining was efficient, and the food was delicious, meeting all our expectations. We highly recommend this resort for families, and we’ll definitely be back soon!

binu Benny Benny

My mother recently traveled to Dubai for the very first time and stayed at your resort. Since she speaks only Malayalam and doesn’t understand English, we were worried about how she would manage. But to our great happiness, your receptionist, Ms. Vidushi, took care of her with so much kindness and love. She was extremely polite, helpful, and treated my mother with the same care as if she were looking after a baby. Her warm hospitality and genuine concern touched our hearts deeply. We are truly grateful to Ms. Vidushi and to the hotel team for making my mother feel safe, comfortable, and at home during her stay. Such heartfelt service will always be remembered. Thank you once again! 💖🙏 With sincere thanks, Binubenny

gemma meeks

Amazing hotel. Second time staying here and they honestly could not do enough for you to make your stay the best. If you’re looking for a relaxing break that’s not overly pretentious of an hotel I feel like this hotel gives you the right luxury feel, family orientated yet romantic for couples too. The perfect balance that’s 5 stars all around. The food quality with half board is exceptional. Zengo, maya and indya by vineet was unreal. The hotel caters for every specialist cuisine. I also want to pay special thanks to shiju in guest services and our cleaner sinam. Both were so kind, went over and beyond to make sure we were happy and has everything we needed. I hope le royal Meriden and Marriott hotels recognise how amazing these employees are at their job. They are a credit to the hotel. But that also goes for everyone working for the hotel.

OPR 118

As a Titanium Elite member and a frequent visitor to Dubai, I really enjoyed staying at this property for some specific reasons. Not about upgrades or extra access because I don’t see that much of a difference with or without status. Great location and close proximity to walk along JBR. The property’s many pools and restaurants seem to provide ample space and options but service is somewhat inconsistent. Breakfast buffet at Renaissance isn’t too bad but can be overwhelming when busy. Service gets slow and it’s always impersonal. Indya doesn’t live up to the hype as its sister restaurant at the Governor House. If you want Indian, then take the shuttle to Grosvenor House or walk down to JBR. Maya is a great spot. I seem to end up there almost daily for dinner and to unwind end of a busy day. Great Mexican food, fantastic cocktails, and really great service thanks to all the staff and managers. Whether you’re greeted by Komal or now also Yvonne, or served by Joyce or Darius, always assured to have a great evening. Rebekah is especially great!! They have a great management team with Jimena et al… Great gym on the property accessible 24 hrs. Not great for short notice bookings as the room prices are very high.

Linda Hammill

So impressed with this hotel. It is stunning!! From the moment of arrival, you are greeted at your car , your bags whisked away, reception staff efficiently assist your checkin. We were super early 5am from our flight and were given a complimentary room to use until our room was ready. The hotel itself, the restaurant, the rooms all high standard, immaculate. Food, service , drinks in our Club Room Package were amazing. Our suite (upgraded- thankyou Le Meridien) was luxurious, with evening turn down service, high class amenities, robes, Slippers, coffee machine & fresh fruit daily. The outside resort grounds, superb. You could easily spend a week here just using the hotel amenities and relaxing. I highly recommend this hotel. I have to make special mention, the staff - always helpful, smiling, nothing was ever a problem . Special mention to Nitvin our housekeeper, for all the extra great service of looking after our suite. Thankyou to the staff at reception who kindly ensured all our requests were met.

Irina Katz

I had the pleasure of staying at this hotel in Dubai and it was truly an outstanding experience. From the very first moment of arrival to the day of departure, everything was flawlessly organized. The staff is exceptionally friendly, attentive, and always eager to go above and beyond – you immediately feel welcome and cared for. The rooms are modern, spotless, and offer breathtaking views of either the skyline. The luxurious amenities, incredibly comfortable beds, and beautifully designed bathrooms make the stay even more enjoyable. The pool area as well as the private beach are perfect for relaxation – with excellent service brought directly to your sunbed. The hotel’s restaurants are another highlight: an impressive variety of international and Middle Eastern dishes, all freshly prepared and served to the highest standard. The location is ideal for exploring Dubai’s famous attractions and exclusive shopping malls, yet the ambiance inside the hotel is peaceful and relaxing. All in all, a wonderful experience – I can highly recommend this hotel to anyone visiting Dubai and I am already looking forward to my next stay!

Alex S.

My wife and I had the pleasure of staying at Le Royal Meridien Beach Resort during an extended layover in Dubai last week, and it was nothing short of outstanding. From start to finish, this property delivered a true five-star experience. The resort itself is immaculate—beautifully designed, with meticulously maintained facilities that create a sense of calm and luxury the moment you arrive. Dining and beverage options were excellent, with variety and quality that exceeded expectations. What stood out most was the service. The management and staff were not only professional and attentive, but genuinely warm and generous, ensuring that every detail of our stay was seamless. I wish I caught the name of the manager who welcomed us but he went above and beyond to get us checked in early after a long travel day that resulted in us arriving at the hotel at 5am. That level of thoughtfulness is rare, and it left a lasting impression. This hotel truly embodies the best of Dubai hospitality, and we will absolutely return on our next visit. If you’re considering where to stay in Dubai, I cannot recommend Le Royal Meridien highly enough.

Paul Revie

We spent a fantastic 10 days at this stunning hotel in October. Check in : was smooth and quick, and although we arrived at 10 am and we're unable to get our room till 3 pm, they had facilities on hand to get changed and enjoy all their amenities. They even got us into our rooms at 1.30 pm. Rooms : luxurious and spacious with a large balcony and plenty of storage space. Cleaned meticulously every day and the attentive staff even fold and hang your clothes up. Pool area's: spotlessly clean, as is all the grounds in this complex, and with life guard's in constant attendance, which would be reassuring if travelling with young children. Beach : the hotel has its own personal beach, which is spotless and well maintained. The beach is approximately 20 metres from the anchor bar and pool, so you have the best of both world's. The sunset's are amazing. Golf course : a tough 9 hole course with plenty of water and beautifully maintained greens and fairways. As a guest, your able to hire club's, buggy hire and 9 or 18 holes for approx £70. ( 9 holes was enough in the heat) Great value and well worth a try, and so easy to book through the friendly staff at the sports bar. Buffet restaurant :the food here was exceptional, breakfast, lunch or dinner. Breakfast was really good, with a great choice of hot and cold item's, that cater for everyone's taste with live cooking stations. Lunch and dinner were the same, with a great variety of very tasty options. Speciality restaurants : there other restaurants that you can use while staying here, and we tried a few of them and weren't disappointed. Sette : an Italian restaurant situated in the beach hotel, which was excellent. We got served by Sahjed, who was very knowledgeable, courteous and talked us through the menu which was appreciated.. Smoking Gun : which is situated off the complex, but there is a shuttle bus to it. An American themed restaurant with burgers, ribs. Very enjoyable with excellent staff. Republik : really enjoyable with an extensive menu in a very relaxed atmosphere. ( Try the Wagu steak ) And finally, the Sports bar : perfect for lunch and watching a full array of sports. Friendly staff and excellent food, though can get busy at the weekend with golfers. Staff : all the staff we encountered in this fantastic complex were exceptional and the friendliest you could meet. A special mention has to go to Dillip in the sports bar and Michael in the anchor bar, who went out there way to accommodate us at every opportunity and made our holiday more enjoyable. Overall, this was our first time experiencing Dubai, and this hotel was a perfect destination to do this.

Khaling Deedan Daniel G.

Thank you JA Lake View Hotel for another wonderful experience! From the time we arrived until we left, we always felt special and taken care of. I remembered Mr. Karim’s exemplary kindness, he’s always smiling, good person to talk with and very welcoming. I should say that the staff of JA Lake view are well trained and that reflects in their service. I forgot their names but from the valet to housekeeping - service are amazing! Kudos to Nikita & Sunny of Republik restaurant, thank you for being accommodating to us. Likewise, to Menchie, Nihal & Thini - for making sure that everything is okay with our stay😊This is our fifth visit to this establishment and they never fail to amazed us - thus, I call it our 2nd home in UAE 🇦🇪

damien quirke

Another wonderful stay at the hotel — everything from check-in to check-out was smooth and enjoyable. The facilities were spotless, and the atmosphere was relaxing throughout, the team work endlessly to ensure the grounds are impeccable and everyone has a great time. A special mention goes to the pool bar young chap called SHEHAN , who was incredibly friendly, attentive, and always made sure we were comfortable and well looked after, some times coming over and asking may I get you another cold one. He really is an asset to the team !!! Thank you to the entire team for a great stay — I’ll definitely be back!

Mohammed Rijas

We had a wonderful stay at JA Lake View Hotel. The property is very well maintained and perfect for a relaxing family getaway. Check-in and check-out were smooth and quick, with no delays. The hotel offers a variety of activities, we especially enjoyed the splash park and mini zoo located at the JA Beach Hotel, which we could easily reach using the club car service. These activities added a lot of value to our stay and kept the kids entertained. Breakfast was excellent – plenty of choices and well-organized. Even though the hotel seemed fully booked, the staff managed the crowd very efficiently, and we never felt it was overcrowded. Overall, we highly recommend JA Lake View Hotel for families looking to relax and enjoy a resort-style experience with great service and amenities.

Niraj Doshi

I had a wonderful stay at this hotel. Right from the start, the receptionist Sam was extremely polite and helpful, making the check-in process smooth and welcoming. The property itself is luxurious and well-maintained, offering a relaxing atmosphere that feels like a perfect escape from busy city life. One of the highlights of my stay was the staff’s attention to detail with my dietary preference. I had specifically requested Jain food, and Aakash from the staff went out of his way to assist me. The chef also prepared special Jain dishes for breakfast, which was truly thoughtful and made me feel well taken care of. The room service was excellent, and a special mention to Faisal, who was very prompt and helpful throughout my stay. Overall, my experience was very, very good, and I would highly recommend this hotel to anyone planning a long vacation. Although the location is a bit far from the city, that’s exactly what makes it a perfect getaway for peace and relaxation.

Monika Mehesova

​Our honeymoon at the Sofitel Dubai The Palm was absolutely perfect—we couldn't have been happier! This resort is massive, impeccably maintained, and stunningly beautiful. Every member of the staff was consistently professional, helpful, and attentive, making us feel truly special. A huge thank you to Shishir for the amazing job keeping our room spotless. We dined at almost all the on-site restaurants, and the food was excellent and delicious everywhere, paired with extremely professional service. The breakfast buffet, in particular, was always fully stocked with fresh, delicious items and offered plenty of variety for all dietary needs. The hotel even surprised us with a thoughtful honeymoon cake and card, which was a very much-appreciated gesture. We also highly recommend the Spa package: our couple's experience included an incredible 60-minute full-body massage and a relaxing 30-minute private jacuzzi session. For anyone seeking a relaxing and beautiful holiday, we wholeheartedly recommend this resort!

Laura Kirkbride

Absolutely outstanding resort in every way. From the service and hospitality to the food and the amenities. The entire complex is immaculately clean and the staff go out of their way to look after you. I’d like to specifically mention Laguna Taverna & Lounge. We visited every day and were always so well looked after by Tuang, Sunday, Nang and the rest of by the fantastic team. Thank you all for making our holiday so wonderful. We would not have any hesitation in recommending Sofitel Dubai the Palm to everyone.

Mark Knight

Good location top of the palm. Great facilities within the hotel. All staff very attentive and friendly. Krishantha in the replay bar remembered our drink order from the first night so never need to ask for what we wanted. Food throughout the hotel was a excellent standard. No complaints whatsoever. Very much enjoyed our 20th wedding anniversary celebrations.

Omar Lone

I had the pleasure to do my honeymoon here. Service, room and beach were very nice and i felt welcomed from the beginning. We didn't like the first room we got but the managers helped us and provided us with a room we liked more. I want to especially thank Rahul, Komang, Su, Jowali and Tharusi. They did an exceptional service and looked out for us. Shout-out to the cleaning stuff too. They came around twice a day and cleaned the room each time properly. Thank you for the pleasant stay. Wishing you all the best.

Газиз Курман

I had a wonderful stay at this hotel! The staff were friendly, professional, and always ready to help. The room was cozy, modern, and perfectly maintained throughout my stay. Everything felt clean, comfortable, and well cared for. Special thanks to Aminul and his cleaning team for keeping everything spotless and fresh every day. Their attention to detail and professionalism truly stood out. The location is convenient, the breakfast was delicious, and the atmosphere was relaxing. I highly recommend this hotel to anyone looking for comfort, great service, and excellent cleanliness!

ghena g

It was truly an amazing experience! The service was exceptional, and the food was absolutely delicious. The staff were all wonderful and very accommodating — they made our simple dinner feel so special. My husband and I are deeply grateful to Ms. Janette, for her warm welcome from the entrance to our table. Her kindness and genuine hospitality made us feel valued and cared for. Together with her amazing team, Joel and Gaia, they turned our simple dinner into a truly memorable celebration of our first wedding anniversary. Thank you so much for making our evening unforgettable!

Julia

This is now the fourth time we’ve stayed at the Anantara, and once again, we couldn’t be happier. The hotel is absolutely wonderful. From the beautiful surroundings to the excellent service. It’s one of those places where everything just feels right, and you can truly relax from the moment you arrive. An absolute highlight for us are the Lagoon Access Rooms, simply amazing! Being able to step directly from the terrace into the lagoon is pure luxury and makes every stay feel extra special. Another reason we love coming here is Bushman’s Restaurant. We’ve been visiting for years, and every time we stay at the Anantara, we look forward to dining there again. The food is delicious, the atmosphere warm and welcoming, and it’s one of the main reasons we keep coming back. A big thank you as well to Ravi, the wonderful waiter at Bushman‘s, who always greets us with kindness and makes us feel so well taken care of. We’ll definitely keep returning. Both to the Anantara and to our beloved Bushman‘s.

Pamela Davidson

Another amazing stay at the Anantara on the Palm. When we were returning to Dubai there was no other resort we would stay at. A peaceful, relaxing and luxurious beach paradise. We were looked after from the moment we pulled up at the entrance. All the staff are wonderful, all welcoming and friendly. We noticed a lot of the staff were the same ones that looked after us last year which was lovely. Very family friendly and all the restaurants are fabulous. The Crescendo buffet restaurant offers something for everyone and all the a la carte restaurants are wonderful. We tried them all as stayed half board. The hotel is spotlessly clean. We always choose a lagoon access room as the kids love it. Rooms are massive and very comfortable. The hotel is on a quiet crescent of the Palm which but super easy and inexpensive to get around with taxis. Downtown Dubai is very busy so we always enjoy having the gorgeous haven of the Anantara to return to. Thanks again for another amazing stay, we will definitely be returning!!

Melinda Tickel

Lovely hotel. Particularly good for a family holiday not so much for a couples break. Saying that, we did come in the school holidays (without realising that at the time of booking). We still enjoyed it and found quiet areas to suit our needs. For example, there is an adults only area by the beach. The pool and lagoon areas were very busy and the pool area by the crescendo restaurant were noisy and crowded. Standard rooms are quite big and spacious which is nice. Wisnu cleaned our rooms each day and he was friendly and accommodating and serviced our room to perfection.

Marie Panganiban

We stayed here a month ago as a family and booked multiple rooms — everything was excellent. The place is clean, not crowded, and the rooms and amenities were well-maintained. Staff were all very helpful and all-out with their service. We loved that the pool was open 24/7, and breakfast was great, high chair and kids utensils were available upon request. The lagoon area was a big plus — our one-year-old could play safely nearby while we relaxed. It was also nice that we were allowed to enjoy our food and drinks by the pool. Overall, a relaxing and enjoyable stay. Definitely coming back!

latifa aljabri

‏my experience at the hotel was fantastic in every way. The rooms were spacious and comfortable, making my stay incredibly enjoyable. The facilities were top-notch, providing everything from a pool and gym to relaxing areas. ‏The staff were always friendly and helpful, which greatly contributed to my comfort during my stay. I would like to give a special thanks to Mr Ibrahim & Miss Sheena at the reception for their warm welcome and assistance. Additionally, Mr Babu & Mr Raju, the golf cart drivers, were exceptional . ‏The food was delicious and varied, with options to satisfy all tastes. I highly recommend this hotel to anyone looking for a relaxing and enjoyable getaway. Thank you all for such a wonderful experience!

Marina LL

Took my 2yo for a 2night stay, our first and last time we will never come back. The rooms are pretty decent but we are definitely not used to the service here, it has been non existent. So if you’re ok with just staying in the room and doing your own thing you may enjoy the place. They also have a strict rule on food policy no outside food is allowed and nobody told us that. We had the food at the hotel (frozen pizza, frozen fries they were undercooked and inedible, everything was dry) menu is extremely limited so IMO they have no right at all to have a no outside food policy. My 2YO wouldn’t eat anything on the menu. Nothing is open at 17:30 apart from the captain’s bar and food there horrible dry service absolutely non existent it was total chaos over there you have to yell to get attention I have never in my life had to do that wherever we went. Admitedly we have only been to more well established places (jumeirah, st Regis, four seasons, mandarin) If you’re happy with just enjoying your room and beach with minimal service this is your place With a 2yo you need a buggy to get around and every single time we have called for one nobody came

Awais Azam

The best family holiday we have ever had! We stayed at JA Palm Tree Court Dubai this August for 10 days and what a truly unforgettable experience it turned out to be. The service we received from day 1 to day 10 was impeccable, rooms were stunning, the activities on the resort were endless and the best thing of all was the Concierge buggy service which was available all day to take us from A to B anywhere on the resort as many times as we liked, all for free. Concierge are available 24/7 by room phone. We had 15 restaurants to choose from with our half board package and the variety of food was endless. 5 star really brought with it high quality food and dessert. So many pools to choose from all offering different things, kids waterpark and the list goes on! A 1 million square meter resort, you can start to imagine the scale of this place. And at the heart of the resort is a stunning golf course. Honestly couldn’t recommend this place enough and if you’re thinking about staying here, Do it! We will certainly be returning.

Ali Mh

Relaxing Resort Stay with Excellent Service – Highly Recommended We recently stayed at JA The Resort – JA tree court palm Villas, part of the JA Resorts collection, and overall it was a very enjoyable experience. While the location is a bit far from the city center — which might be inconvenient without a car — this also means you’re treated to a peaceful and quiet atmosphere away from the noise. If you’re looking for a relaxing escape, this is definitely the place. The staff were extremely respectful and service-minded, and we felt well taken care of throughout our stay. Our villa was modern, spotlessly clean, and had a lovely view. One of the charming aspects of the resort is the presence of peacocks and small animals that roam around freely in the garden areas, adding a magical touch to the surroundings. Guests staying at the resort have free access to all facilities across the JA resort complex, which is a great bonus. The breakfast was excellent, with a good variety of high-quality, carefully selected options. It felt thoughtfully curated rather than overwhelming. For dinner, we tried the buffet at JA Lake View Hotel, which was generous in variety and had some very tasty dishes. While some items could benefit from a bit more quality refinement, the desserts were especially outstanding. Overall, I would definitely recommend this resort to anyone seeking a peaceful and well-serviced stay. The beach is beautiful, the atmosphere is calm, and the entire resort feels like a well-kept secret far from the hustle and bustle.

Lucy and James Magee

We recently had the pleasure of staying at Palm Tree Court for two nights, and it was an absolutely wonderful experience. The hotel was beautifully uncrowded, which provided the perfect atmosphere for the relaxation we were craving. The amenities are top-notch, with something for everyone to enjoy. Our son had a blast exploring the different swimming pools, especially the splash pad, which he couldn’t get enough of. Breakfast was a standout, offering a variety of delicious options, and the staff were incredibly kind and attentive throughout our stay. Our room was pristine, bright, and airy, and the QR code system for booking anything we needed worked seamlessly. A top tip: don’t miss out on the golf buggy transport—it’s a great way to get around, especially since the hotel is quite large. All in all, it was a trip full of cherished memories, and we’d return in a heartbeat. Highly recommend!

Blossom

We had an amazing stay at this hotel! 🏖️ The property is stylish and modern, with a perfect location right by the beach and close to everything. The staff were attentive and friendly, always ready to help. Our room was spacious, clean, and offered a breathtaking sea view 🌊. The food was delicious and varied, and everything felt truly five-star. The atmosphere made us feel special throughout our stay. We absolutely loved it and would definitely come back! 💫

Keith

Can’t wait to come back to Rixos Premium Dubai. Fabulous hotel , facilities and staff . We have stayed in many hotels but this one has been top class from our beautiful room to an amazing breakfast selection . The beach front has a top quality position . The attention to detail is excellent, makes a big difference to our stay. Our room was looked after daily by Arunpandi Who again provided the little details that matter , simply excellent, he looked after all our requests efficiently and graciously. All these things add up to a great experience. Looking forward to next year already.

Mark Manley

Rixos JBR competes well with its rivals Address Beach Resort and Five Luxe. All provide excellent accommodation, great facilities and a true 5 star experience. Rixos is better located than Address. It has the best fitness experience out of all three of these prestigious hotels. Its pool experience beats Five Luxe (for anyone over 40) but not Address. Great location in the middle of JBR, great staff, only criticism is the very poor quality of the pool table (cloth ripped) in it onside pub Lock Stock and Barrel. Otherwise great stay.

Hanna Onuralp

Our stay at Rixos Premium was absolutely perfect from beginning to end. The staff were highly professional, welcoming, and always went above and beyond to make our experience memorable. Housekeeping (special thanks to Chiku and the team) worked tirelessly to keep our large and often messy room with children clean and tidy every day, always promptly and with a smile. The restaurants were outstanding, with a huge variety of delicious, high-quality food and drinks, and more than enough staff to take care of every guest’s needs. The restaurants, our room, and the entire hotel were spotless at all times. The spa was an amazing highlight – a beautifully designed, relaxing venue where we were warmly welcomed. Amal gave me excellent massage, always checking the pressure and ensuring I was comfortable. I was even given treats and truly felt cared for throughout my visits. At the pool, staff were attentive and professional, and the pool itself was always sparkling clean with plenty of space for both swimming and relaxing. We were also very impressed by the management team. Yilmaz Ates (Director of F&B) and Chef Ozer Ozden were often present in the Turquoise buffet during breakfast and dinner, always approachable and attentive to guests’ needs. Turgay Erdogan (General Manager) was very welcoming and professional, and it was clear that he and his team are running the hotel with great care and efficiency. Front Office Manager Salman Khan was especially helpful, as were the reception, guest services, bell desk, and valet parking staff – all efficient, proactive, and ready to assist at any time. Overall, our family is absolutely thrilled to have visited Rixos Premium. The hotel exceeded every expectation, and we have created unforgettable memories thanks to the exceptional service and warm hospitality we received. We cannot wait to return!

Gareth Hoskins

I always hate leaving a low score but what a disappointment this hotel was compared to others we stayed in, we stayedin 3 different hotels & the service here was nowhere near as good as the others. WHAT THEY DONT TELL YOU IS THE BEACH & SEA ISN'T USABLE FOR GUESTS ,ITS LIKE A BUILDING SITE. if your looking for a beach resort please choose a different hotel. When we made a complaint to the guest relations manager yurie his attitude was disgusting. Shrugged his shoulders & couldnt careless, no apologise, we then found out on check out he'd not reported the complaint & the rixos then offered us a day pass at the sisters hotel on the palm (not a lot of use when we were checking out) I see a lots of these 5* are based on the maids cleaning the rooms. Everyday they pestered us to use there phones to make a review. Very annoying. The service was so poor from the moment we got out of the ubber, 1 person, collecting everyone luggage, no one to welcome you around reception area, our room still wasn't ready at 5pm. Not a good sign at checking people complaining about various things . In the buffet restaurant, no-one asked if we had any allergies 2 days running(not safe if some one in your party has allergies) at breakfast / dinner, no-one to take drinks orders you have to constantly ask to get someone attention. The hotel lacked staff & training in my opinion. It did have some positives,location good, The pool area was nice, some of the lifeguards would speak, The head chef came out after we made them aware off my wife dietary requirements & cooked her some lovely food & made sure she was taken care of every time we were in the restaurant. Food was excellent but repetitive at times. I think if the guests relations manager dealt with our issue's professionally like the people at check out did, our stay might have been better but it started the holiday off on a bad note. They should also tell everyone in advance thats the beach isn't accessible because thats upset a lot of guests.

Lulu’a Al D

Just want to thank everyone at Mina Salam for our fabulous stay, especially Yana, the manager, she’s an absolute angel and shining star, it’s like a family, welcoming us back again and again. Everything was perfect, beautiful smell when you walk into the hotel and into the bedroom corridors, beautiful gardens and lagoon and spotlessly clean beach. We were a family of 4 with my mum, cousin and her baby and they met our every need without having to ask. Impeccable service, the breakfast staff were lovely, the guys on the front door were extremely helpful and friendly. Everything I asked for they had, even a special hairdryer! We will always return

Andrew Knows

I’ve lived in Dubai for over 5 years and I know how incredible Dubai’s service usually is people here are respectful, professional and genuinely helpful. I always spend well, tip generously and treat everyone with kindness. But my experience today was shocking. After spending over 2,400 AED at Shimmers and Sunday Shop, I lost my valet ticket. Instead of helping, the concierge manager (a female with dark curly hair) and Humid from the valet team treated me with no respect or any help because I was not a hotel guest but someone who joined the hotel facilities. They kept blaming each other and came up with different excuses and made me pay 150 AED for a lost card when it is normally free? I’m a regular and have never had to deal with the hotel staff personally but trust me you don’t want to experience this service/hospitality at all. This is not Dubai hospitality service at all!! All the staff involved were completely unhelpful and lacked any sense of hospitality. No one cared, no one took responsibility and the attitude was simply unacceptable for a “five-star” hotel. I live for more than 5 years in Dubai and I have never been treated like this before! Dubai is famous for its world-class hospitality but this hotel is the complete opposite.. For me It’s not about the 150 AED it’s about the principle and the way they treat guests here! If you truly want to experience Dubai’s amazing service, do not choose Mina Al Salam. There are so many better hotels in this city; places like Al Naseem, One&Only Royal Mirage or Four Seasons Jumeirah where guests are respected and treated with genuine care. This place is really not worth the money.

Melany S

Mina Al Salam is without doubt a beautiful hotel with an amazing location and atmosphere but the service from some of the hotel staff completely ruins the experience. The buggy drivers are always so friendly & polite. They represent the true Dubai hospitality. Unfortunately, the same can’t be said about the concierge and valet teams. The concierge manager and the valet supervisor were both unhelpful and showed no willingness to assist. Their behavior was cold, dismissive and far from what you would expect in a luxury resort like this. This kind of attitude is simply not Dubai service. In a place where hospitality standards are so high, it’s disappointing to see such a lack of care for regular guests. The hotel itself is stunning but management really needs to take action and replace or retrain staff who clearly don’t value guests. This service does not match the image of such a beautiful property and it’s exactly why many guests will leave unhappy and choose other hotels next time.

Maya

We stayed here early September and were very pleased with our experience. We particularly enjoyed the variety of restaurants which all were amazing. The abra boats made our holiday as we loved using the throughout the day. We were guests of the Amal lounge which is the only thing about the hotel that I wasn’t happy with. The afternoon tea wasn’t as advertised in photos show on their website and social media. However the canopy’s served in the evening were very nice. I would definitely revisit in the future. I have made a YouTube vlog on the hotel on my channel TravelWithMyz

Salman Malik

My Family and I recently stayed here and this hotel is one of the best in the world. The staff, the service, the facilities, access to Wild Wadi, everything was fantastic. The hotel was always clean, and every area smelt amazing. We really enjoyed every moment. My favorite part however was the French toast. They served at breakfast everyday and I miss it terribly. Genuinely the best thing I've ever eaten. If you are visiting Dubai, you have to try this hotel.

S . A

I would like to start by saying that you truly made my vacation, and it was absolutely amazing. I honestly can’t believe this is my last night at the hotel — I wish I could stay longer and spend even more days here. The warm welcome in the room, with the beautiful flowers, the thoughtful fruit arrangement, the sweet, and the personalized message, truly touched me. The property is stunning and refreshing, and I loved every single detail. Every part of my stay exceeded expectations. The spa deserves a special mention; it was honestly the best spa experience I have ever had. I loved it so much that I went every single day during my stay. I would also like to sincerely thank all the staff for their warm welcome, cheerfulness, professionalism, and outstanding cooperation. I was lucky to experience both the Marina View and the Palm View. The Marina View was breathtaking, with its stunning angle over Ain Dubai — truly a view to remember. Then, when I moved to the Palm View, I fell in love all over again. The spacious room and the peaceful view made it feel very special. For my next visit, I would be happy to stay in a Palm View room, because it felt closest to my heart. Thank you so much for everything you provided and for making my holiday truly unforgettable.

Nagham Wardeh

We actually tried this hotel for the first time and have returned to it 4 times already within a week! It’s a wonderful hotel that really cares about children. The staff are very friendly, and the lifeguards are always alert and attentive — unlike in other places, especially at the kids’ pool. There’s also a kind man named Marlou who gives out free ice cream and makes beautiful balloon shapes for the kids. There are so many other great things about this place — if you have children, I truly recommend visiting!

Nuvneet L

Beautiful hotel and rooms have a unique design. The staff are also very helpful and made us feel welcome and assisted us with our requests warmly. The massive spa adds to the experience and shouldn’t be missed out - loved the indoor pools when you want to avoid the heat + amazing breakfast selection! Will deffo come back :)

Akshay Thakrar

I had an amazing stay at Jumeirah Zabeel Saray. From the moment we arrived until checkout, everything was seamless and the service was exceptional. A special mention has to go to Surya, who truly went above and beyond to make sure we were comfortable and well taken care of throughout our stay. His attention to detail, professionalism, and warm approach made a real difference and left a lasting impression on us. The hotel itself is stunning, with beautiful surroundings and excellent facilities, but it was the service that made the experience so memorable. Thanks to Surya and the team, we felt looked after from start to finish. We will definitely be coming back and highly recommend Jumeirah Zabeel Saray to anyone visiting Dubai.

Swet Lii Pat

Excellent hotel. My second time here. Amala restaurant was my favourite restaurant there. Amazing spa, best I even been to. Would love to visit again and again. Everything was perfect. Reception check in a bit slow, perhaps due to older systems being used. But otherwise all good. Great for families too. Food was excellent at breakfast too. The staff absolutely lovely, especially Pami, she took care of us and remembered small details which made our stay so enjoyable.

Armin Zaugg

We had the pleasure of spending a week at Jumeirah Al Qasr, and just like in previous years, the hotel completely impressed us! The grounds are absolutely stunning, the rooms practical, beautiful, and impeccably clean. A big thank-you to the amazing room service team – we truly appreciated your fantastic work. The Palace Lounge was once again outstanding, with such warm and welcoming staff. Our heartfelt thanks to the entire team there. Even at check-out, the service was exceptionally friendly – a special thanks to Ms. Oulaia Ghidaoui for her wonderful care! If we ever return to Dubai for a beach holiday, Jumeirah Al Qasr will definitely be our first choice.

Gerry Murphy

Mind blowing, amazing, spectacular…take your pick they all apply here. We arrived in Dubai the evening and drove into the hotel while it was bathed in the best lighting I’ve ever seen. We couldn’t believe how beautiful it was. From the gold statues of stallions through to the magnificent entry, this place went straight to the top of the list. Everywhere you look there is beauty, tasteful, luxurious and welcoming. There is too much to detail here it is quite overwhelming. The restaurants, (best breakfast ever!) bars, pool area and the beach are all absolute number 1 of anything we have encountered anywhere in the world. Then there’s the staff. So friendly, helpful, knowledgeable and efficient, they are key to the hotels success. The rooms are stunning, we loved the traditional touches and the pure luxury. Do yourself a favour….stay here and reward yourself. It is firmly in our number 1 spot.

Alena B.

Our stay was excellent. The housekeeping team was very attentive. For example, if we had a bottle of wine in the room, they would bring ice and glasses without us even asking. The rooms are beautiful. The waiters and beach staff were all very responsive and always tried their best to help. Food is good, beach is good, the hotel is adorable overall, you feel cared. We will definitely return to this hotel.

Abdelnasser Aubi

A cut above the rest in Jumeirah. A luxurious hotel with super friendly and warm staff. The room was specious with traditional design that gives you the sense of luxury. The hotel facilities were second to none, the swimming pool was big and excellent. The breakfast was of great variety and unmatched quality, the free access to Waild Wadi was a great experience, but it was so crowded. The beach was relaxing and astonishing. The lounge was fantastic but it gets limited time, to me it should be 24 hours.

Ritu Chaturvedi

Jumeirah Al Qasr feels like stepping into a royal story from the majestic Arabian architecture to the tranquil waterways that take you through the resort. Every corner whispers luxury with warmth. The hospitality, the food, and the sunset views from the beach everything makes you want to pause and soak in the beauty. Truly a gem in Dubai’s crown.I love Talise Spa, Atrangi restaurant and the whole atmosphere of it. The hospitality is outstanding, everyone greeted so warmly with real Arabic hospitality. From valet to Manager.

Faith Rienstra

This was our second stay at this property and still lived up to our amazing memories from the first time a couple years ago. This property is expansive but still feels easy to navigate, multiple pools to choose from and beautiful large spacious rooms. The breakfast buffet is great as well as the food by the pool which I feel like is not the case for most hotels. They have so many amazing restaurants on property but also at the sister properties, which you can get a buggy to take you to and from. This is definitely a family friendly property, lots of families with children and many kid centric activities like the water park. My husband and I have come as just a couple and it is still relaxing and romantic! We can’t wait to revisit!

Muhammad Ali

An absolutely excellent experience at Jumeirah Al Naseem. The resort is stunning — elegant design, peaceful ambiance, and world-class service. Every staff member was professional, kind, and attentive, making the stay truly memorable. The rooms, dining, and beach views were all exceptional. A perfect place to relax and enjoy true luxury with the warm hospitality of Dubai. 🌴✨

F M

This place it top notch in terms of service and quality. I cannot summarise everything that they did while we stayed at the hotel but I tell you it’s worth the money at least if you book a normal room like we did. They offer: Free transfer to all hotels and the souk Free entry into wild wady Free boat ride between the hotels and the souk Free and chilled water at the pool Free sunlotion Free sunglasses cleaning station Several pools. Hundreds of people taking care of everything. Friendly. Fast. Discrete. The audience is respectful in general. The breakfast is one of the best I experienced. The guy at the station for avocado toast should get a promotion. I could go on but it would be way too long. But one thing. Restaurants are pricy. But the souk offers great alternatives.

Semai Kaplan

Our stay at Jumeirah Al Naseem was truly wonderful. The hotel perfectly combines luxury, comfort, and serenity. The staff were exceptionally kind and attentive, and every detail across the resort felt thoughtfully designed. We mostly enjoyed the beach and the sea, as the main pool area felt a bit older compared to the rest of the resort. Still, everything else was excellent and far exceeded our expectations. We can’t wait to return soon — either to Al Naseem again or another Jumeirah property.

maryam pishyar

It is truly upsetting that we have to leave such wonderful facilities because of an issue with the housekeeping staff using my personal makeup and skincare products. I was genuinely enjoying my stay in this beautiful location. At first, when I noticed that one of my creams was partly open, I thought perhaps my little girl had been exploring. The next day, I made sure everything was properly closed, and none of us returned to the room until evening. However, when I returned to room, I found my lipstick open again — and completely pushed down, something I never do. I was very busy with work and the children, so I didn’t pay much attention at first. Unfortunately, the third time, it became clear — another lipstick had been used, and my cleaned brush showed signs of eyeshadow testing. Since more than one person cleans the room, I can’t be certain who it was. And even if I complained, there’s always the worry that my designer clothes or belongings could be damaged in return. It’s truly disappointing that I have to cancel my plans this morning and check out immediately, simply to protect my things. If she had been honest and asked me to give her a few thousand dirhams, I would have done it happily — but instead, she chose to use my personal belongings without permission, which is very upsetting. That said, I want to thank the management for their cooperation. When I told them (without explaining the reason) that I wanted to check out earlier, they kindly agreed to refund the remaining amount without hesitation. Despite this unfortunate incident, I will always have great memories of Jumeirah Group and the wonderful times I’ve shared here with my children

Matte Andrews

My wife and I spent 10 nights at the O&O - the Palm, in a Junior Suite with Pool and were quite simply blown away! The hotel is spotlessly clean, decorated and designed beautifully and the service some of the best I’ve had in hotels around the world. Having a suite with a good sized pool, enabled us to have a host service, which for us was Ian and he ensured we wanted for absolutely nothing and made our stay all the more better. He was able to help us with everything from sourcing forgotten items, to confirming reservations at one of their 4 restaurants - all of which offered fantastic food; the in room dining service was also magnificent, there was an enormous breakfast buffet and a la Carte offering and I don’t think we had a single bad meal. The beach and pool areas, as well as the grounds are spotless and maintained daily and another nice touch is the Hotel’s collection of Rabbits and Falconers who carry Owls and Hawks. The staff all over the hotel are profoundly friendly and helpful and special mentions for us go to Ian (of course), Joel on the beach, Krishna, Jerzy(?) and the whole breakfast team, as well as the Concierge team who are very keen to assist when entering and leaving the resort.

Shemin's Curry Paste

We had the most wonderful stay at the one and only. Our host Brendon made our stay easy and helped us organise everything that we needed. He was cheerful and nothing was too much trouble. He actually made our stay. The assistant manager was also very helpful and the staff at breakfast were very cheerful. I would highly recommend the hotel. We had a great time and can’t wait to revisit.

Michelle Martin

We have just returned from an incredible stay from start to finish at this beautiful hotel. We arrived in the early hours of the morning and were greeted by a smile and exceptional service by Andrew who got us checked in and showed us to our room. We stayed in the main Manor House which we loved as were close to everything and the rooms are out of this world, you really feel like you are staying in a palace. The hotel is like something from a fairytale, it’s immaculate and every corner you turn is just beautiful. We spent most of our days at the grand pool and were looked after by the staff who work so hard constantly in the heat to ensure you have everything you need (sorry we can’t remember your names but you are amazing!) We cannot thank the staff enough for their attentiveness throughout our whole stay, with a special mention to our housekeeper Susmita who was so kind and made sure we were comfortable in our room, Marinelle in Zest restaurant who greeted us every morning with a smile and our dedicated host Casey who was always checking in to ensure we had everything we required. These people we had the most contact with but every person was incredible. We are already looking forward to returning and feel like we now won’t be able to stay anywhere else after our experience at the One and Only. Thank you again and see you next year

Shak Singh

Honestly brilliant experience! The hotel room is so excellent, all the service from the staff is great too! Brilliant service especially from Ahmed and Andrew, who really helped us so much. They really go out of there way to show you how much they care and also give out really nice gestures that go a long way. Another mention for Ashwin too, whose service was brilliant and just made our experience even better. The food as well, the breakfast and dinner - the staff are very accommodating and easy with food options and choices. Also definitely get the pizza, it’s unreal! Brilliant stay overall.

haya almoued

The stay has been exceptional—such a peaceful hotel with top-notch service. The staff are all amazing! Sharath gave us a lovely tour of the hotel, super friendly and helpful. Farzana was our host, always quick to respond and available whenever we needed anything. And Greece from the concierge team was incredibly supportive. I’ll definitely be coming back—truly a wonderful experience!