W Wie
Very nice hotel with great views. Staff is very friendly and helpful. View is great overall. Ample parking available, easy access to the hiking trail and restaurants nearby.
Caveats:
If you are looking for a calm, quiet retreat in the summer, this is probably not it. We stayed there in late February and it was quiet enough since nobody used the pool area. Rooms with sea view all face the pool and I imagine this will get quite loud once the pool is popular.
The bed mattress is not comfortable and quite disappointing for a hotel in that category.
The gym is small and not that well equipped.
Purvish Patel
We had a wonderful stay at this hotel! The location is unbeatable—it's within short walking distance of the city center and main attractions, yet the room was surprisingly quiet and peaceful. Being so close to the Ocean shoreline, Benagali Caves, and made exploring the city incredibly convenient.
The service was outstanding from start to finish. The front desk staff were warm, welcoming, and even offered great local tips for nearby restaurants. My room was spotless, modern, and very comfortable, with a fantastic view of the city. I also highly recommend the breakfast buffet; it had a great variety of fresh options. The only negative I did not appreciate is the service at the Bar where drinks are filled with full of ICE and charging more.
Akash Patel
We had an amazing stay at Tivoli Carvoeiro. The hospitality was truly exceptional, and the location is perfect with beautiful surroundings. Every member of staff was incredibly friendly and welcoming, which made our stay even more special. A special thank you to Hardik, who assisted us at breakfast for all four days — his kindness and attentiveness did not go unnoticed. We highly recommend this hotel and would love to return!
Marysa Bakker - Schuurman
Stay: 9–11 January 2025
Room: 222
Score: ★★★☆☆ (3/5)
Tivoli markets itself as offering “the highest definition of hospitality,” “a new standard in luxury,” and “impeccable facilities.” While the hotel is overall above average, it does not fully live up to these claims.
Room & Hotel
The room was small but very well executed. The renovation quality and finishing were excellent, with thoughtful details such as proper glassware, a corkscrew, and generous coffee and tea amenities. The room was clean, comfortable, and well designed. The only minor downside was the balcony doors, which felt unfinished compared to the rest of the renovation.
The hotel is large, beautifully located, and even in low season maintained a pleasant atmosphere.
Wellness & Spa
The spa description on the website is misleading. The sauna and steam room are located separately from the indoor pool in a very small, reservable space with a maximum capacity of three guests. There is no comfortable seating or relaxation area. Swimwear is mandatory in the sauna, which we found uncomfortable and unhygienic.
The indoor pool itself is basic and far from luxurious. Overall, the spa experience is extremely limited and not what one would expect from a five-star hotel.
Food & Beverage
Dinner at The One restaurant was very good, with high-quality food, a calm atmosphere, and professional service.
Azur Bar, however, was a major disappointment. Service was extremely slow and inattentive, tables were not cleared, and there was no sense of hospitality. This is far below five-star standards. Our complaints were handled politely, and we did receive apologies and complimentary drinks.
Breakfast
Exceptional. Without exaggeration, the best hotel breakfast we have ever experienced. The selection was extensive, and the quality outstanding.
Value & Verdict
In low season, prices are reasonable, but given the limited winter facilities—especially the spa—the hotel feels slightly overpriced.
Tivoli does not present itself as a wellness hotel but rather as a hotel with wellness facilities, which is an important distinction. With adjusted expectations and no wellness focus, we would consider returning.
Leo O'Callaghan
Loved it. From the moment we walked in the doors, we were treated so well. Check in was efficient and friendly. Our room was on the 5th floor but as the hotel is on a cliff, our floor was at street level, along with the reception, bar, restaurants etc. We had a beautiful room (502) with a huge balcony overlooking the cove and the pool area.
Breakfast was amazing. Could not fault it at all. Staff so friendly.
The bar serves food as well but the menu seemed limited. Same food each night. Again staff were brilliant.
They also have a "fancy" restaurant that you need to book in advance. The food here was incredible and the staff could not do enough for you.
Overall we enjoyed our stay in this wonderful hotel and would definitely recommend it to everyone.
My Booking
