Ben Marlton
We felt extremely relaxed and well looked after. All of the staff were exceptional and couldn't have done more for us. The accommodation was lovely, with lots of space in the room & bathroom. The pools were great, the best being the Infinity pool and bar, where we spent most of our holiday. The buffet restaurant catered for all kinds, with an amazing selection of foods available. We tried three of the six Al la carte restaurant, with our favourite being the Steak House, OMG the food was perfect!!
Amr Al Aidy
I recently stayed at the Hotel to celebrate a special anniversary with my wife. I had specifically communicated in advance—via both email and phone—that I wanted some anniversary decorations in the room, even if it involved an additional charge. I also requested that they arrange a massage appointment and a few other small services to make the day memorable.
Check-in Experience and Room Condition
To the hotel’s credit, the early check-in process was smooth and efficient. We appreciated being allowed to enter the room ahead of the standard time. However, once we stepped into the room, we were quite disappointed to find that none of the requested anniversary decorations were in place. There were no balloons, no celebratory touches—in short, nothing that we had arranged in advance to make the day feel special.
Service Shortfalls and Amenities
In addition to the missing decorations, we noticed that some basic amenities were not replenished in the bathroom. For example, we found no body lotion and no shower gel available, which are standard even for a regular room, let alone a premium upgrade. Given that we had opted for a premium service level, this oversight was particularly disheartening.
Overall Experience and Cleanliness Issues
While we tried to focus on enjoying the day, the lack of promised preparations did put a damper on the celebration. To make matters worse, after we eventually received a small cake from the hotel, we discovered it was covered with ants. This was not only disappointing but also raised concerns about the room’s cleanliness and attention to detail.
Conclusion
In summary, while the hotel had a good check-in process and we did our best to make the day enjoyable, the service fell short of what was promised and expected. I hope the hotel management takes this feedback seriously to improve their service for future guests.
rajani jps
I would like say special thanks to Mr Abhilash and Mr Krishna who had helped me with my car. They were very cordial and helpful..kudos to them...!!! Your staff is well trained and takes good care of the guests.
However, being a vegetarian the food selection fot lunch and dinner was extremely unsatisfactory. There were no deserts as well. So I was not happy with the food if I have to be honest. And if this will help to get improvement at your end for your future vegetarian and vegan guests! There are many vegan, egg/gelatin free deserts which xan be easily made by good chefs. It was very disappointing to see it wasn't vegetarian friendly coming from a prestigious resort! Also it was repeat of dal for lunch and dinner. The dinner dish of potato /bittergourd dish was repeated consecutively for 2 meals. Just a suggestion, if you can have a look at how lapita resorts take so good care of vegetarians - probably you can get some views.
It wasnt worth the money we had to spent.
Rish Gorecha
This is the finest resort I have ever visited globally.World-class amenities, numerous pools, restaurants, bars, and fresh shows and entertainment every day.Everyone, from infants to adults, is well taken care of.
The highlight of the resort is its all-inclusive nature!!!!The buffet spread is absolutely incredible and of top-notch quality.
The beach and ocean are crystal clear.
Riding a jet ski is a must-do!
I believe anyone wanting to unwind with their entire family will be spoiled and pampered in the best way possible.
I rate this resort a perfect 100 out of 10.....
Dalal Mohem
Our stay at Rixos Bab Al Bahr was truly amazing! 💫
The team was incredibly welcoming and helpful. Special thanks to Islam for his kind assistance with our luggage, and to Mayada and Shaimaa from the Rixy Kids Club for taking such great care of the kids they made every moment fun and memorable. ❤️
The kids’ activities team is full of energy and creativity, with new events every single day for both kids and adults — you can never get bored here! 🎉
Also, big thanks to Eugene and Gemma from the marketing team for the warm welcome and the lovely surprise in our room. 🎁
The food was absolutely delicious, and the whole experience was perfect from start to finish.
Can’t wait to come back soon! 🌊💙
My Booking
