Maksym Kyrylenko
Stayed at Mónica Isabel Beach Club — absolutely loved it! The hotel is right on the oceanfront, just steps from the beach with amazing sea views. The room was bright and spacious, and the staff were very friendly and helpful. Perfect place to relax and enjoy the ocean — would definitely come back!
Daisy Jeffery
- We had a lovely big balcony with sea views and you could see the evening entertainment from there which was good (most rooms don't have this we were lucky)
- The fridge was very nice and cold for our beverages
- It was only a short walk to the beach which was a nice beach that had two nice restaurants on it
- The cleaners were very nice ladies
- When checking in we were told we would be escorted to our room, we were left outside with our bags for around 15 minutes, out of sight of any staff members.
This didn't give us the best first impression.
- The lady who checked us in missed out a lot of information like where the hotel's restaurant was, what the check out time was, where the shuttle picks you up from, how to turn on the air con, so we had to figure this out on our own or go back and ask reception.
- The safe in our room didn't work which was annoying for us as we did have things we wanted to put in there.
- The room was really outdated and looks different to the pictures online
- We didn't use the pool as it looked crusty and the pool also looks very different to pictures online (we got catfished)
- No tea and coffee station in rooms even though there is a kitchen in the room
- The kitchen has old cupboards which are empty! No plates or cutlery or anything. The kitchen literally is a sink and fridge
- When selecting rooms it asks if you want two single beds or one double and we picked one double but got two singles beds pushed together.
- The shower curtain pole was broken and being held up by a chain and hook attached to the ceiling, not sure why they did that when it looks like an easy fix to just fix the shower curtain pole.
- The ceiling almost looks like an office ceiling so maybe used to be an office? They really should of changed that.
- There were some ants in the room, they could of entered through the massive gaps at the top and bottom of the front door.
- The floor of the bathtub is yellow so we wore our flip flops when showering because it looked a bit gross.
The hotel is spread across a wide piece of land so some of the rooms will be a far walk from reception. The hotel is in steep hill so some rooms to get to them you may have to walk up and down this hill all the time which is inconvenient.
VALUE FOR MONEY = 👎🏼
Shailesh Kumar
Excellent hotel with very good facilities and friendly staff. Food was nice and very good quality with decent options. Location is very good with proximity to beach. I had an apartment overlooking the beach with a great view.
Lily 1994
We returned from a trip to Albufeira and stayed at this hotel. Although the food wasn't 5-star, we enjoyed the all-inclusive service. The drinks were good, and we enjoyed the poolside snack bar. The staff were very friendly. I'd like to highlight the entertainment team. A special mention goes to Destiny, who entertained us immensely at the activities. Very funny guy. We loved watching the crazy show put on by the animation team. Congratulations to everyone involved, because it made us and our children laugh a lot. You all very talented. One highlight I'd like to give would be to the girl who performed in the crazy show. Incredible presence and great charisma. I think her name is Lina, We apologize if that's not her name. But it was the only time we heard her name.
The hotel's location is fantastic, and the cleanliness in the common areas was okay but could be improved. We hope to return next year despite the less positive aspects. Overall, it was a fantastic experience.
Vanessa St-Pierre
One of the worst hotel I've ever stayed at ! Big cockroaches is our room (and nobody seemed to care when we mentioned it), the patio doors locks were broken, the AC didn't work, everything was worn down AND the person who check us in was very rude! The only good part was the amazing ocean view! Definitely would not recommend !
My Booking
