Stephanie Donbavand
Really enjoyed our hotel stay overall....the room was clean and fresh, and was a good size. Excellent location on the strip and near to the beach.
The only complaint was regarding their cleaning policy. I'm not bothered about having the room cleaned for a 3 night stay so hung up the 'Do not disturb' sign on the first night. There was an offer for a free bucket of beer for foregoing the cleaning. We weren't actually bothered about this as we don't like beer but we were not provided with our free beer. Not only that but the cleaner walked in twice, one time at a very inopportune moment!
Upon checkout we asked for a water (seeing as we didn't get the beer!) and it took about 10 minutes and 3 members of staff to get this sorted. Eventually a lady who may have been a manager sorted this out and was very nice.
ken passey
Nice Room, lost a Star on service, needs more attention to little details, like milk each day and coffee.. delivered to the room, I was in for 3 days. Didn't get any extra from dY one. The water in the fridge apparently was free, but I needed to check with reception. A little note on the fridge would help. Same with the WiFi, it's free but no signs to say so. Staff where very friendly and the hotel as a whole was great.
D R
This hotel is pretty much what's needed. Food facilities, rooms are basic but adequate and location is close to the beach.
The only thing I think was poorly done is the hot beverage situation at the breakfast hall.
To obtain coffee sachets you have to collect from the entrance into the hall, hot water is in a small kettle device that takes ages to heat up. When you use the device the steam scolds your hands!
Milk for the coffee is located halfway down the hall which you have to line up ages to use. Again this scolds your hands in the process of using.
It took me 25 minutes to just make one simple cup of coffee!! This is the only downfall with this hotel, Improvement is definitely needed regarding the hot drink drink beverage situation.
Other than that I did enjoy my stay at this complex.
tyanne flynn
Amazing place. Had the best time ever. Victor a waiter always made sure we was looked after and had great customer service delivering food and drinks straight to our sun loungers and having good conversation. Thanks victor🙂❤️
Carl Davies
Me and my son booked thru the hotel for the firsta from 13th to 18th November 2025 on arrival was told our booking was cancelled. I was not aware of this until we stood at the reception desk. Then the manger said he could take us in but had to leave on the 17th as the hotel is closing so I explained our flight was on the 18th he then shrugged his shoulders. So we travelled about looking for a booking and we managed to book The Flash hotel. What a difference in our welcome and had half bored for the same price as the Marina what a trip to remember The Flash was amazing and felt so welcomed i would highly recommend stay away from the Hotel marina benidorm but highly recommend The Flash fantastic hotel my review for marina is 0Zero stars never go there again The Flash 10out of 10 stars 🌟 🤩
My Booking
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