All Senses Nautica Blue Exclusive Resort & Spa

aniania 93

I had a wonderful vacation at this hotel last year. I have to thank the staff! The restaurant manager and the bar manager, Barbarossa, were very friendly, and it was hard to say goodbye to them. I remember this vacation as one of the best! The food was delicious, the sea was only about 20 meters from my room, and the pool activities provided great entertainment. There are shops and a car rental service on the hotel grounds. The property is very large and well-maintained. I highly recommend it!

chloe sawtell

I stayed at All Senses Nautica Blue and it was honestly a bad experience from start to finish. I booked a garden view bungalow through EasyJet Holidays because I wanted a quiet stay. When we arrived, the manager said we’d been “upgraded” to a pool view room. It wasn’t an upgrade at all. It was right next to the activity pool with loud music and shouting all day. The room was poorly maintained. Two single beds pushed together that kept moving apart, air conditioning that didn’t work, mould on the bathroom ceiling, stains on the door, dirty hairdryer and phone, ants inside the room. Just generally unclean and tired looking. We complained right away and asked to move somewhere quieter. The manager told us to come back the next morning, so we had to stay in that noisy room the first night. The next day the only other option was another pool view or paying extra for a private pool room - where had my original booking for a garden view room gone?? We ended up paying an extra €720 because we couldn’t stand the noise. The second room was a bit better but still had problems. The sink leaked, the toilet light didn’t work and was never fixed, and there was still mould and limescale in the bathroom. Housekeeping barely cleaned — they changed towels and mopped, but the sheets were never changed once. Every night there was loud entertainment right next to the bungalows until about midnight. It was all in French and seemed to cater only to French guests. When I mentioned it to reception, they just shrugged and said “they went a bit overboard.” Guest services and the transfer desks were often empty, some staff were rude or unhelpful, the food was bland and repetitive, and check-out was rushed with no acknowledgement or thank you. The all-inclusive bar had a very limited selection, and even basic items like bottled water were not included. Definitely not what I’d call 5-star. The whole place felt run down and badly managed. I wouldn’t stay here again and wouldn’t recommend it to anyone

Bogdan N

Before i write the negatives about this place . The 5 star review its only because of the FOOD&BEVERAGES TEAM! Big shout to IANIS RESTAURANT MANAGER very professional and knowledgeable, and Ianis jnr,you are amazing people and you really made us feel welcomed,please do train the rest of the staff about customer service,everyoane except the FOOD &BEVERAGES department, people at the bar were also very nice. Food was very good ,well cooked and whatever you needed all you had to do is ask. Ianis the hard work you put there I really hope it's recognised Congratulations for the amazing team you have. Keep up the amazing good work that you guys do. View is amazing. Rooms are outdated,furniture fixed and refixed many times.... When we checked in at the front desk ,I have asked what we need to know ,time for restaurant bars,swimming pool ,booking for the meal.Italian or Greek We were told that we can to come a day before and we will be ok,not the case ,they said that they are overbooked and we can't book for the Italian or Greek restaurant ,the lady showed me a piece of paper saying that you need to book it straight away like 1st or2nd day of your staying.I showed her the paper that I was given at check in ,and 2 completely different papers. Eventually IANIS managed to squeeze us in for the Greek restaurant, by the way the food was outstanding. Bed sheets and pillow cases dirty at check in, I went to reception and showed them pictures of everything, bathtub was ful of hair...that was sticking out from the drainage....it was very uncomfortable...to say the least to find these on the day you check in. The bed sheets they were meant to be changed every 2 days ....we checked in Wednesday and on Sunday I went down to reception and asked them....they told me that they will send someone...... The beach is nothing like advertised...you will see for yourself. This was the worst place we stayed in Greece. Overpriced items in the shop from the hotel,very remote place.

Luisa Maroto

It was AWFUL — a truly terrible experience that I would never recommend to anyone. From the beginning, the hotel was very dirty, and we even overheard other customers talking about a mouse infection. That alone was disturbing, but unfortunately, it was just the start. The staff were generally quite rude, but the worst part was the behavior of the manager. He was not only arrogant but also made us feel extremely uncomfortable and insecure. As we were leaving, he commented on “seeing us around the hotel” and essentially admitted to watching and tracking our movements, including whether we went to the bar or not. This was highly inappropriate and made us feel judged, stalked, and unsafe. Ironically, he criticised us for being at the bar, even though he was the one serving us drinks we hadn’t even ordered. We also had a very unpleasant situation with personal belongings. We accidentally left a pair of shoes in the room, which then disappeared. Instead of helping, the staff accused us of losing them while out drinking — despite the fact we had only gone out once during the entire stay (none of anyone’s business anyway). They used this as another excuse to suggest they had been tracking us and watching our movements, which was both intrusive and insulting. When we tried to discuss this, the manager raised his voice at us, acted in a patronising and arrogant way, and even judged us for how we looked and the fact that we had drinks on some nights — which is quite normal considering it was an all inclusive, bar was full every night but somehow it just looked like only us were there for him. This kind of behaviour is completely unacceptable for someone in hospitality. The manager’s conduct alone is reason enough to avoid this hotel, and frankly, he should be removed from his position for treating guests this way. Cleanliness as mentioned was also a serious issue. Other customers arrived during our stay, took one look at their rooms, and refused to stay, leaving immediately. In our case, the sink and bathroom were not cleaned for five days despite four of us staying in the same room. They didn’t make the beds on the last day, saying, “You’re checking out tomorrow, so you don’t need us to make them.” Even when we asked, they only gave us towels, nothing more. Basic amenities were handled carelessly. For example, they only refilled two bottles of water a day for four people, and it took five separate complaints before they corrected it. We asked multiple times for extra robes (as they only provided two for four guests), but they never brought them. The only positive was a kind gentleman at the bar named Costas, who was polite, smiley, and genuinely professional. Apart from him, and a few younger staff who were decent, the overall service was appalling. Even taxi drivers asked us why we were staying there, telling us the hotel has a poor reputation — which, after this stay, we fully understand. Overall, it was an awful experience, not worth the money or the time. The rude staff, filthy conditions, missing belongings, and above all, the arrogant and unprofessional behaviour of the manager made this one of the worst hotel stays I’ve ever had. AVOID completely!!!

Nanny mo Caswell

Worse place we have ever stayed in, arrived 1am in morning as plane was delayed at Gatwick no warm welcome or sandwich’s and hot drink was offered, just given key and had to find own way in dark dragging cases to find our room, booked a twin room and was given a family room shower in cubicle was broken and the other shower over bath when used leaked all over floor, fridge had broken parts as did wardrobe, was moved rooms after two nights and given a twin room, downside we was placed in main entertainment area so all day had that blaring (mainly in French) we are two women in our mid to late 70’s! Food was very monotonous everyday, couldn’t even go out for a meal as place is in middle off nowhere, and the two local restaurants at end of beach was closed, end of season!! The all inclusive bar stops at 11 although bar is open till 1am. Our over all experience was some staff are rude, place could do with a good clean and maintenance, towels in bathroom were grubby looking bed sheets had holes in them and pool towels were thread bare! spoke to a lot of other people who also had issues with their rooms, this is not a 5 star hotel although on arrival you are still charged a 5star bedroom tax. It’s more like a 3star!!