4 Star Kos Holidays

Маргарита Галактионова

We’ve been staying at this hotel for eleven days now, and we can honestly say that it’s a truly wonderful place, especially for families with children. If you’re traveling with kids, this hotel is definitely the right choice – there are plenty of activities and facilities for the little ones. You can really see that the staff care about families and their comfort. Even when children get a bit noisy, the staff react with great patience and a smile. All the staff are very helpful, kind, and speak good English. The hotel has a warm, family-friendly atmosphere – everyone is polite, and the whole place feels very pleasant and welcoming. The food is delicious, fresh, and varied. There’s a wide selection of dishes, so everyone can find something they like. We also visited the restaurant upstairs, where the waitress asked several times if everything was okay – such a lovely gesture. The rooms are cleaned daily and are always spotless and fresh. There are always plenty of towels, including beach towels. The sea is beautiful, warm, and clean, and the beach is well maintained. Today is my birthday, and the hotel staff prepared something truly special for me – a delicious cake, a bottle of wine, a card with warm wishes, and kind words from the heart waiting in our room. The best part was the wishes themselves – so sincere, warm, and thoughtful. It was a wonderful gesture that made me feel truly happy and touched. Thank you all from the bottom of my heart! ❤️

Matt Slater-Petty

Just home from 10 night stay, clean rooms, best all inclusive buffet food i’ve had, variety of English/German/Eastern European guests. Staff friendly, our cleaner was a fantastic lady, executive chef looked after my wife amazingly with her allergies. Only downside for me was poolside cleanliness, baby pool wasn’t cleaned during our stay so covered in sand/grass cuttings.

Catrina Jeffreys

We stayed here for one week in August 25. Worst holiday i have ever been on. Food was horrible pretty much lived on baked beans on toast, pizza, chips and pancakes. Hair in food witnessed raw meat lifted over cooked meat with blood dripping on to it and also a lot of the meat was undercooked.Found servers quite rude was not spoken to once. Unhelpful at reception when requesting help. Showers cold. Noisy neighbours nothing was done about it. Games facilities nothing worked. Pools were lovely, unfortunately really bad smell around mickey pool area and grass area was like a bog. Met a few nice british people but that aside i have never been in a place with so many rude and entitled people in all my life. To top it off waiting for bus to pick is up for the airport , we were told to wait outside yet it left without us because apparently he went in to the hotel to ask for us but didn't approach us when we were outside. We were unable to contact anyone so had to get reception to contact the company to come and get us. Four star holiday, i wouldn't have given it two and outside of the hotel there was nowhere you could really go. Please if you want i good holiday don't go here. We are not moaners these are genuine criticisms.

Mariana Soukupová

Perfect vacation! All the staff were very kind and helpful, and we felt great at the hotel. We especially enjoyed the proximity of the beach and the pool to the room, the artificial waves in the pool, the drinks, the cats, and the animation program. The restaurants offered a wide variety of food, with a different theme every evening, soups, and a great experience was also our visit to the Elea à la carte restaurant. There were only two downsides – smoking is allowed everywhere, even though it’s a children-friendly hotel (luckily, there were only a few smokers). And also, the chef making pizza was often overwhelmed, so there was a long line every day. In our previous hotel, there was always plenty of pizza available. But as I wrote above, everything else was perfect. We would definitely love to come back in the future. :)

Phil Hollis

We booked this hotel relatively late and were surprised with the result. Rooms very nice and clean, service great especially the ladies at the indoor bar and pool attendants. Entertainment was fair for us but the head entertainment guy (Michael Jackson) was very good and also very personable and interactive with guests during the day checking on everyone's stay. Only slight issue was no hot water for a day which was rectified and the outdoor pool food was for us not as nice as we experienced elsewhere all inclusive. We would however happily return as our daughter loved the pools, slides and closeness to the town. Overall great value for money and glad we visited when we did....

L Y

Had a fantastic week at Akti Beach club. We stayed in the adult only area. Our room was really nice and cleaned daily. The mini bar was a welcome surprise. All the staff were friendly and very helpful. The food was really nice with something for everyone. We used the main restraunt once as they had a much bigger selection of different dishes but it was very busy so we kept to the restraunt in the adult area. There was different entertainment each night. The bar was a nice area to sit and relax. The cocktails were pre mixed in a plastic bottle. They were nice, if the staff shook the bottle properly, if the didn't, it was undrinkable. The beach is awful, dirty, full of rubbish and there's rocks everywhere. There's a free shuttle bus from reception to Kardemena which is 10 mins away. Its a lovely town with a gorgeous beach, plenty of bars and souvenir shops. We had a late return flight, kept our room until 6 pm for €50. You can use the All inclusive until you leave the hotel which is great if your flight is late. Loved everything about Akti beach club.

Sean Barraclough

Everything you could want here. Firstly the staff are amazing from the cleaners to the managers everyone is so helpful and will try to cater to all your needs. The rooms are nice and are cleaned everyday with new bedding/ towels. The food choice is great every day something different you will never go hungry and will always find something you like to eat. Plenty of beds and different pools dependent on if you want to chill or have fun. A few minutes walk to your own beach area with plenty of beds. Snack bars and drink machines close by at all times to refill at your own leisure.

Sammyjo Colledge

The hotel its self is a massive place. The rooms are clean and tidy. There area in which the hotel is located is quite a trek away from the nearest town. The hotel does supply a free bus service for this. The food is good but quite repetitive. The moring breakfast rush can be quite a show. The lady maken the omelettes is really slow and sometimes having to wait upto 15-20 just for your turn. We stayed in the adult only area with a shared pool these rooms are a good size but the pool area is shaded so not alot of sun in that area. The drinks well there's plenty of choice available the only issue is the cocktails are from bottles and sometime undrinkable. On checking in your given free pool towels and a safe key which is a plus. The only issue that we had was when it rained the front area of our hotel room had flooded and we couldn't leave and we had to place a towel up against the door to stop the rain from coming in. I would definitely say its a 4* not a 5.

Ronald Clare

We have been here 6 times now. The food is always great. Plenty of it. Show cooking. Chinese. Pizzas cooked fresh and wafer thin crust. Food for everyones taste. The breakfast food is also superb. Great location. Free bus into kardamin and free return. Rooms cleaned every day with fresh towels. Well worth a visit. We will be back again.

martin hill

15 years me and our family have been coming to this place and it only gets better, we honestly could recommend this hotel again and again. We're already looking to book again next year. The food, drinks bar staff are excellent the hotel manager George is a true gentleman and I forgot to mention the gardeners who have done an amazing job with the plants , palm trees and the whole gardens throughout a large complex a big well done I say to them. Trust me when I say this place is perfect for all families and couples and if you see a bad review from someone it's totally nonsense. Thank you again akti for making our holiday memorable 💖

kotik

We were on our family holiday in here and we spent here about 7 days. The rooms are quite big and nice. We checked in after 12PM with no problems whatsoever. The mini-bar is for free and there's a lot to choose from, there was beer, soda etc. The location is nice, it is on the hill, so it's a little bit hard to get to your room. The bar in the hall next to the reception is nice. You can get a drink at the bar (alcoholic and non-alcoholic) and get a tasty snack from pastry shop nearby. There's an arcade right next to the reception. The hotel is located in about 5-10 minutes walk from the hotel, but you can take a scheduled shuttle straight from the parking lot next to the hotel. Right under the hotel there's a bus stop that can take you to the Kardamena, Kos and airport. We liked it and surely we will visit you one more time!

FreshAdri

Room: We had a room I think its called Superior with Pool. It has much space and a balcony with direct access to a shared pool. The room contains a minibar, which was refilled for free every 2 days and a save, which is also free of use. The bath is also big enough, but with an old-school bathtub. We had not a single ant in the room like other reviews state, but the untight door is true, so you can hear people walking by. The bed is okay. Service and Food: This category is a big big plus. Not only the staff is very friendly, but also many services are inclusive, like a shuttle to the beach. At the beach - I couldnt belive it at first - is also a bar, a Gyros-Counter and a Pizza-Counter - everything for free. At the hotel you also have a bar and an icecream & snack counter. The restaurant itself offers various food at the buffet. It is all good but there are not many differences between lunch/dinner or even other days. I expected a bit more variety regarding fish. Sometimes the buffet could be a bit warmer. Location: The whole place belongs to the MITSIS Group, so there are a couple of hotels but no seafront with cafés/shops etc. This is mostly integrated in each hotel. You will need to take the bus/car, if you want to visit other places at the island.

Stephen Lee

This 4 star all inclusive hotel is not far off the mark. Our room was spacious and comfortable, the bathroom was well appointed with bath/shower. The room though however had a distinct lack of power outlets with the necessity to unplug something to use any personal items. The bathroom has a hair dryer but no other power outlet. Food quality was good with some changes throughout our stay (12 nights). There is light entertainment most nights. Free shuttle to beach and back regularly. Public bus to Kos town stops at the Hotel. Staff were all very helpful and pleasant. The property is clean and spread out. There are lots of amenities for free all described in promotional literature. Even though this Hotel is a 4 star Hotel it attracts the Governments luxury tourist taxes for most of the peak season , so factor that into your costs along with the type of room you need or require. All.in all a very pleasant stay at Mitsis Family Village. One last thing , this a family resort so expect to see lots families , so if you are looking for a quieter option Mitsis have many options in the area.

Louwtjie du Toit

An Exceptional Experience! The Friendliest Staff We've Ever Met. ​We always have a wonderful stay and would highly recommend this hotel to anyone looking to relax on a Greek island. The entire team provides truly exceptional service; the staff are the friendliest we have ever met and constantly go out of their way to accommodate every guest requirement. ​The rooms are spotlessly clean, and the hotel itself is beautifully situated with a really nice view. It's conveniently located, just a short 10-minute drive from Kardamaina, Kos. ​The food was a major highlight! You can always find something delicious to eat or snack on, and the quality is outstanding—honestly, some of the best hotel food we've ever encountered. ​It's also a perfect place for families and highly recommended for those traveling with kids.

laura laurie

Exceeded Expectations—A Relaxing Family Escape We’ve just returned from a 5-night stay and genuinely wish we could have extended. This hotel surprised us in the best way. We’ve stayed in plenty of 5-star hotels over the years, and while this one may not have the same polish on paper, the experience was just as good—if not better in some ways. Yes, the rooms are a little dated, but both the Swim-Out Maisonette and the Standard Mountain View were fantastic: spacious, cool with excellent air conditioning, blackout blinds for a restful sleep, comfy beds, and a great shower. The buffet food was consistently tasty. It’s not à la carte, but there was always something fresh and enjoyable, with plenty of variety. Staff were outstanding—friendly, helpful, and constantly working to keep everything running smoothly. Their energy and kindness made a real difference. There were always plenty of sunbeds and shaded areas available, both by the pools and on the beach, which made relaxing effortless. The location is remote, but the local bus to the village is quick, reliable, and just €2 per adult—easy to navigate. Before arriving, I was anxious after reading mixed reviews, but we’ve been thoroughly impressed. A lovely, peaceful break that exceeded our expectations.

Ursi Em

Amazing hotel! The location is like paradise on earth, the staff so friendly and competent, the facilities and amenities amazing. Real value for money. Thank you for this amazing summer vacation resort!

Dom Sumner

Cons: - cold food, the food is literally cold, not even warm, in many all inclusives the food can tend to be on the cool side, but this was actually cold. To add to this, the variation was extremely poor, with the same dishes being served daily. I dont eat meat, only fish, so its often a struggle but most hotels do serve at least one type of fish, yet this one didn't most days. Which is surprising for greece. Many guests we spoke to actually went to the town (30 min walk to the right as you face the sea) and paid to eat there. The restaurant staff said they get many customers from our hotel. - very poor wifi signal, we got moved due to a grid leaking and the wifi was poor in both rooms - staff unhelpful and unfriendly, upon making a complaint that my room was flooded - quite a concern, i was told the manager was "buisy" and to sort it out with the tui rep. Unacceptable. - baths in the rooms yet no plugs, asked at reception and was told they dont have them as its an eco hotel, which brings me to my second point; - Eggs from caged hens (we checked the number & asked chef), i find unnecessary animal cruelty unacceptable in this day and age, but this hotel supports it, surprisingly for an "eco hotel" they are using one of the most devastating practices for the environment and human health- factory farming. - Paper thin walls, ive never been to a hotel with walls so thin. And ive been to plenty of hotels, 3-5 star, ive never been able to hear someone turning a light switch on in the next room. If you make the mistake of booking here bring ear plugs! - There is a games room, with a few decent games, the pool tables (billiards) and cues were well maintained to their credit (but 2 euro per game!), perhaps this should be in the pros section, but they wont change notes for coins, meaning if you dont have change, you cant play... - grid flooded in my room leaving bits (or sewage) all over the floor - to the hotels credit they acted fast and sent someone to fix it and then a cleaner within the hour. - speaking of the rooms, there was a cockroach in one of our partys rooms and a spider in the other (see pic), my room floor was COVERED in hairs upon entering, im a bald chap unfortunately, so it certainly wasnt me. Not too much if an issue but its evidence of poor cleaning. The towels had small brown/orange marks scattered across them, im presuming and hoping this is just rust from the machine or dryer as opposed to poor washing. Pros - I found the entertainment to be good, since the cocktails were ghastly (beer was ok) i decided to drink tea of an evening, another point in the hotels favour as they had it available with a good selection. - the grounds are lovely (as are the cats), although they are very poorly maintained, with the absence of a gardener/groundskeeper - and it shows. - if you get the right room, its a beautiful view to the sea, only 2 mins away from the hotel. - benches with a lovely sea view, and a brilliant location for the sunset. - close to the beach, and no charge for loungers. In summary, i think this is a lovely hotel that is EXTREMELY poorly managed. This place could be a 4 star, yet nobody here would ever say it was. Im not just one moaning customer, speaking to other guests they all agree its probably not even a 3 star. Id certainly agree, its like the management have decided to cut all expenses - buy the cheapest cocktail ingredients, cheapest food, reduce staff numbers, get rid of the grounds keepers, reduce cleaning staff etc.

Tara Grosvenor

Breakfast left A LOT to be desired. Plentiful but pretty gross and uninspiring. Mass tourism hotspot - if you want to holiday with the masses - come here. Rooms tidy. Service from staff was odd ..... Just an odd place.

Zbigniew Opara

Super friendly front desk staff! Also hotel has super spacious area and nice beach

Zoran Jandrić

The rooms are somewhat below average and would benefit from renovation. The food is average, and the buffet service staff could improve their professional appearance. Overall hygiene in the complex is acceptable. Overall, I would rate the property 3 out of 5.”

S Evans

Lovely hotel for our first visit it was worth every penny, the hotel is modern and rooms spotless. The one thing that takes away from this lovely hotel is the food, it is catered to visitors willing to experiment or have a wide palet for food experince im abit of a fussy eater so some nights i had to go to the pizza area to be fair amazing pizza though. The other food we did try was lovely. The location is a little downside, the buses were 1 every 50mins and it was a walk of 2.8km. Watch out for the E bike as everyone is on them, if you want to visit kos town often and not willing to walk or wait your going to be renting a beach buggy or a E bike.

Lindsay Thompson

Lovely holiday, the staff are all lovely, very polite and helpful. We had a lovely room with our own sun loungers which was cleaned daily. Food considering it is AI was very good plenty of choice. A few negatives not enough space around the pool for the number of guests and more sunbeds needed. No information in the rooms or reception regarding meal times, bus details etc, there is a button that can be pressed to let the cleaners know whether you would like your room cleaning, it would be good to be informed of this, we found it by chance. There is a TV which is nice but only rolling American/European news channels a channel in English with something other than news would be good. Overall a lovely restful holiday in a great hotel and i would be happy to come again.

Lydia Thompson

Me and my sister have just got back from our lovely stay the staff were friendly and very helpful from day one the food was exceptional with lots of variety each day was very clean throughout the hotel and the rooms which got cleaned everyday the location of the hotel was perfect as you could hire bikes just a few minutes walk from the hotel from only 5 euros a day! it’s roughly 25 minutes walk into Kos town so not far at all and there are a couple of beaches either end we would definitely recommend staying here as we couldn’t fault it :)

Richard Beddows

We were dumped in the oldest most far away from the hotel datec rooms while our friends we arrived with were given a free upgrade to a room within the main hotel the hotel staff refused to move us unless we paid 40€ a night extra. Staff were very rude and unhelpful. The all inclusive drinks were the cheapest most disgusting I have ever had while staying aboard. Apart from the desserts, the food was generally disgusting, inedible cold slop, God knows how people sit and eat it, we ate at restaurants outside of the hotel everyday, spending fortunes on food, this made all inclusive pointless and thanks to the apollon have decided never to book all inclusive again. The pool is too small for the amount of people in the hotel, far too busy. The reception staff are absolutely vile, no idea how to treat customers. Will never return to this awful hotel.

Susan Strazzanti

A lovely 4 star hotel about 1 mile from Kos town. We couldn't fault the fiod, both variety and quality, every meal was a delight. The staff were helpful and friendly. We hired bikes front a local bike shop for the week, the ride into Kos was on a cycleway and was flat so easy to complete.

Leone Sota

The Maritsa Studio rooms are clean and functional. Kitchenette and fridge freezer were handy to keep the costs of the holiday down. The host, Maritsa is friendly and the cats are nice. They do get fed so no need to be tempted to feed them any tit bits. Other local bits... The beach and nearby restaurant are fab. We swam out to the little island and it was just heavenly bliss out there. Supermarket Jim is just down the road and they are absolutely delightful! Very considerate. They have quite a wide selection of goods! Everything you could need.

Ingrid Osmon

Lovely and helpful host, made me very welcome and my stay really comfortable The place is really chilled and quiet, seems most of other guests were very like minded, everyone was very quiet, respectful and friendly, just wanting to rest and relax

Terri Cray

I absolutely love it!! Quiet, cheap, clean, everything you need it here. No pool but thers public pools all over the area you can go in like restaurants with pools. The lady is really nice. Didn't take card so had to wait until the next mornign to pay in cash. Bus just outside to take to to kefalos old town, airport, kos town as well. I walked most places just got the bus to kos town. Beach is only minutes away and supermarket as well. Lovely place.

Nicola Sweet

Went on a budget holiday with a friend for 7 days. We chose this place because of its location. 5 mins walk to the beach.

Marko Kovačević

All recommendations for this hotel, quiet and rooms cleaned every day. Maritsa is very friendly.

nevin caglar

I stayed at Costa Palace Hotel in March and had a wonderful experience. The rooms are clean, spacious, and very comfortable. I had a harbor-view room, and the sunrise and sunset views were absolutely beautiful and peaceful. The open buffet breakfast offers a great variety, with fresh and tasty options for everyone. The location is unbeatable — only about 200 meters from the ferry harbor, a 10-minute walk to the old town, restaurants, shops, and historical sites, and also around 10 minutes on foot to the Beach. A very special thank you to Hygerta, Georgia, and the Manager Ilias for their kindness and professionalism. The reception team was extremely helpful and welcoming throughout my stay. It was my birthday during my visit, and they surprised me with a lovely fruit plate and a bottle of red wine in my room. This thoughtful gesture made me very happy and truly touched. I highly recommend this hotel and would gladly stay here again!

Dianna grenier

Currently enjoying my vacation in Kos and staying at the kosta palace. It’s a smaller hotel but you have everything that you need. Small kitchenettes if you want to Keep some groceries in your room. Had a nice Marina front room in which I could sit out on the balcony and enjoy the view. Pool area is nice and on the rooftop. It’s not a glamour hotel but you have everything you need and the people working here are so nice. I really enjoy how central it is and lots of parking on that road If you rent a car. Rooms are also cleaned daily which is super nice.

Camille Select

Stayed at Kos Palace in July 2025 mainly for its unbeatable location — right across the ferry port, less than 200 m from the pier to Bodrum. You can walk there in few minutes, which made it ideal for early ferries. The property feels more like serviced apartments than a classic hotel, with a sea-view pool, full kitchen, and spacious balcony. I booked directly through their official website, which was more affordable than other platforms. Check-in via their app was smooth and practical, and staff promptly delivered an extra pillow when requested. The room was bright, fully equipped, and perfect for both short and longer stays. Only minor downside: the pool area can get sometimes noisy with younger guests. Overall, a comfortable and independent stay in a prime location right by the port.

Danny Murray

Was greatly positive on arrival to see the entrance & reception. But rooms are very dated. Pool on the rooftop was very nice . I don't want to sound negative.we did have a good time. Would i book there again if / when we come back to kos Town....probably not. To be honest.

S. S. K.

A Fantastic Stay with an Ideal Location and Excellent Service Our recent stay at this hotel was truly wonderful, and a huge part of its appeal is its prime location. Situated right by the harbor, it offers incredibly easy access to a variety of excellent restaurants, a market, and several beautiful beaches. We found it incredibly convenient to have so many options within a few minutes' walk. The bustling town center is also just a short 5-10 minute stroll away, making it effortless to explore the area's sights and sounds. This perfect location meant we spent less time traveling and more time enjoying our vacation. The hotel itself was great, particularly when it came to cleanliness and comfort. Our room was spotless, and we were very impressed by the housekeeping service, which diligently changed our bedsheets every single day. This attention to detail made a big difference and ensured a fresh and pleasant environment throughout our stay. Upon arrival, we did encounter a minor issue with our room, but the staff handled it with remarkable efficiency and kindness. They were extremely attentive and worked quickly to resolve the problem, which we greatly appreciated. Their professionalism and genuine concern for our comfort were a testament to their excellent customer service. The hotel also has a swimming pool, but we didn't get a chance to use it during our visit, so I can't comment on that amenity. We opted to have our breakfast in the comfort of our room each morning, as it was a more relaxing option for us. Overall, this hotel offers a superb experience. Its unbeatable location, combined with the clean and comfortable rooms and the exceptional staff, makes it a highly recommended choice for anyone visiting the area. We would definitely stay here again.

Darren Edge

We stayed at the Hotel Corali from 13 September to 23 September 2025. The staff were amazing right from the start on our arrival at 2.50am until we left at 8pm on our last day. The food was lovely and the presentation was fantastic, there was a never ending flow of snacks, drinks (alcoholic and soft drinks), the main meals were an endless variety to suit all, the deserts were to die for. The cleanliness of the hotel from the inside out was immaculate, the gardens were tended to daily and the hospitality staff were friendly and tended to every need that you had. The reception staff were very accommodating and extremely helpful with enquiries. The pool lifeguard were friendly and always on hand if needed. The facilities at this hotel were endless from the gym to the poolside entertainment which was not intrusive and allowed you to join in if you wanted to. The Starlight Bar was again a endless flow of refreshments and the entertainment was every evening which got everyone involved. Would I recommend this hotel, yes I would. It has everything an all inclusive holiday package could provide and I will definitely be returning.

Lady P

Spent a week here on holiday. The hotel is low rise and set amongst beautiful trees, some fruit and some topiaried. Our room was near to the second swimmimg pool and so was anout 1/3 a mile feom the reception and dining hall. The food was on the poorer side of what I have experienced on other all-inclusive holidays but plenty of people thought it was absolutely fine. The hotel is well over a mile walk to the nearest town, Tigaki so it's not really somewhere we felt like going to at night. The staff were very helpful and polite.

Steve and Adele Ratcliffe

We have just returned from Hotel Corali where we wanted to have two weeks of quiet, peace and relaxation..... Corali and especially the staff exceeded all our expectatations. The service, professionalism and friendliness of almost all the staff was exceptional, from the reception desk, to the housekeeping , the ladies at the pool bars and the people who produced the food, which was delicious. A special mention for Luca in the Starlight Bar who's kindness and service was truly first class.... straight from the movie 'Cocktail' ! The pools and gardens are beautiful and the cleanliness everywhere shows an attention to detail beyond it's 4stars, but every business is only as good as it's people....... and these lovely people made our holiday most memorable. Thank you Corali. Steve & Adele

Jon Bush

Excellent hotel. Really friendly staff. 2 pools. Our room was cleaned daily. Food was very good with options to eat inside our outside on a covered terrace. Would definitely recommend & would happily return to Hotel Corali.

Martin Crowson

Animation non existant for adult's, they only did pool yoga in the morning and pool aerobics in the afternoon for 1 hour at a time, rest of hotel not really 4 star, more like 2 star plus??? staff were the best part of it, and always helpful..rooms below standard and food was nice but with cold plates it soon got cold, would we stay there again, I don't think so..disappointed with it.

Penny Underhill

Bad points: No hot water for showers (daily problem) power cable for fridge in room was dangerously extended as the original cable length was too short to reach the plug socket. Bathroom flooded. Breakfast fell well below par for similarly priced hotels on the island. Balcony seats are very, very uncomfortable to sit on. Chap on reception could hardly speak any English which came as a surprise for such a hotel. Bathroom towels were a bit tatty and have seen better days. Good points: Beautiful location. Grounds and rooms were kept clean. Staff were polite. Cocktails were enjoyed I think the hotel is charging us for a 4 star hotel but they are only spending 2 star budget.

david cameron

Me x my wife recently stayed at the royal bay We found the staff very friendly and could not do enough for you room was spotless. And lovely location .had no trouble with sunbeds around the pool. Although the beach beds could do with a update. Breakfast was a bit repeated x colud do with been a bit hotter. But we would definitely come back keep up the good work Dave x linda pettswood. Kent

Gaja Semprimožnik

Great view, nice and always smiling staff. The hotel is quiet, nice pool and bar next to it. Breakfast is better than previous years, everyone finds something for themselves. Rooms are big and always clean and the rooms with a sea view are fantastic. Pool/Snocker table and TVs at a reception are great addition to pass the time. The hotel is couple of meters away from the beach.

L A

The location is perfect as the building is facing the sea. There are few free sunbeds to use on the beach. Unfortunately several of them are broken and need repairing. For the price point and the category of the hotel, these are the things that need to be improved: - towels are changed only every 2 days and this is ok as a hotel policy. However, all of them - especially if used - should be changed and not only few - they give the showergel only at the beginning of the stay and don't promptly give more once it is (almost) over - breakfast starts at 8 but it's not until 8:30 that all food is brought to the buffet - no gluten free or lactose free choices for breakfast - the breakfast tables are left for long time with used dishes. If someone wants to sit outside, usually has to clean the table themselves - the common areas like breakfast room and bar are not air conditioned - the menu for drinks shows given prices but later a higher price is charged because "the menu is old" - the bathroom has a glass door that gives zero privacy - no bottles of water available in the room. Water bottles should be a basic service and it should not be the case that guests have to pay for it usually 3x the real price or have to go and buy it themselves As also said in other reviews, the towels are old and with holes and the breakfast is very basic. I could live with this even in a 4* if the rest of the service was OK but it's unfortunately not the case.

Michael Kern

We stayed at Royal Bay, and unfortunately, the experience was deeply disappointing. If you’re considering booking — trust the negative reviews online. We absolutely would not recommend going there. Positives: • 1 star for cleanliness — the room was relatively clean. • 1 star for the location — the hotel is directly on the beach, which is the only real highlight. Everything else fell far below expectations. The hotel is outdated, poorly maintained, and has an overall worn-down feel. It does not live up to its claimed star rating in any way. The breakfast was practically inedible — instant coffee, lowest-quality ingredients, and close to no fresh or appetizing options. We skipped it after the first couple of days. The beach towels were dirty, some with actual holes — something you’d never expect in any decent hotel. Even worse, the owners smoked indoors in the lobby every evening, making it impossible to relax in the common areas due to the strong smell. We raised our concerns with TUI (our travel agency), but they were completely unhelpful and unresponsive. There was no support or resolution offered. We were so disappointed that we decided to leave early at our own expense, cutting our holiday there short just to get away from the place and relocated. Overall, this was a frustrating and disheartening experience. We strongly recommend choosing a different hotel — Royal Bay is not worth your time or money.

Josh Bolton

Absolutely stunning location set on a hillside. The hills are steep but manageable, and there’s a bus that runs 24/7 to take you to your room. The pool is a good size with plenty of sunbeds, making it a relaxed and peaceful area. Overall, it was a very relaxing stay, but there were a few downsides. The water from the taps and shower came out brown, so avoid taking a bath. There was no water provided in the rooms, and it had to be purchased from the bar at 3 euros per bottle. I ended up walking into town to buy six bottles for 2 euros, but it’s a long walk when carrying shopping. The restaurant, though clean, had repetitive food options with limited variety, and men are required to wear long trousers for dinner, which isn’t ideal in a hot country. The hotel didn’t seem to have any non-smoking areas, which wasn’t great for us, especially during meals or trying to relax by the pool. Additionally, there’s a hefty tourist tax of 10 euros per night, as it’s rated a 4-star hotel, though it feels more like a 3-star. Overall, it was a pleasant and relaxing stay, but I wouldn’t recommend it unless you can get a good deal. 😜

Julia Guerrier

We booked 4 days before arriving and the reviews were mixed. We were so pleasantly surprised. We traveled with my son who is 8 years old and everything was perfect from beginning to end. Clean, well maintained, good food, very friendly staff and especially the waiters on the patio outside were amazing. The animation team was wonderful. Entertainment was great.The view fantastic and we will for sure be back. We miss it already

Iain Mackinlay

This hotel is a great travesty because the location, setting and general feel of the hotel is great. An amazing view and quaint village feel. However, how the hotel is run is a huge let down. There is a distinct feeling of micro-management on every service level. Here are some of the issues: - Rooms are cleaned but only to a so so level. Not what I would consider a great cleanliness level and also looked tired, the curtains in our room were hanging off in areas. - No refreshments in the rooms and by that I mean not even tea and coffee! The kettles in the room are ornaments that have never been used because of this. - No water offered on arrival at the hotel and by that I mean in room. If you arrive on a late flight that is after the bar closing you are without water for the night as there is nowhere to go to purchase some. Even if you make the bar in time it's 3 euros a bottle. - The restaurant is managed like it is a 5 star Michelin grade best of the best. Now that may sound great but the buffet on offer is lack luster and is the same each night with 2 or 3 of the dishes changing and rotating it seems every 2 days. It gets very dull and boring very quickly. On top of that you must wear certain attire to be allowed in to the dining room which further adds a sense of aiming too high for what is on offer. The waiters that serve only your drinks should you request them also seem to believe they are entitled to high tips... Even if they only serve you a coke for your meal. They will show their displeasure openly to other waiting staff when they don't receive a tip or a "small" one. It's embarrassing to witness. With the level of food on offer it should straight up be a buffet with self service drinks on offer with a relaxed dress code. The whole thing would feel much more relaxed. Either serve a convincing varied food offering that is worthy of proper table service or change the vibe. - The hotel has it's own shop that has a very specific set of items in it designed so that you have to purchase certain items from the other areas of the hotel such as the bar. Again it gave off a feeling of micro-management to encourage you to spend extra on basic things like ice, water etc. All in all the hotel could be great but is let down by bad leadership and decision making.

Simon Winton

The location is beautiful, and the first impressions of this hotel are impressive, but that bubble soon bursts when you’re met with the first of many cons of this hotel, this place is let down badly by the management trying to squeeze every last penny from paying guests. When checking in at reception we were quickly advised that we needed to purchase water for the room as this wasn’t already provided in the room and the tap water is not safe to drink, leaving you with no option late at night but to walk over to the restaurant and purchase a bottle of water at 3 euros. We upgraded our room at the point of booking, opting for a superior double suite with sea view- When the stinky old mini bus dropped us outside our room, we were disappointed to see it was nothing like what we booked and paid extra for. We walked back down to reception who told us it was not possible to change the room due to the time and we would need to go back down in the morning to make the request, inconvenient not being able to unpack our bags on the first night. In the morning we managed to get something closer to what we originally wanted. Zero point echoing what’s already been said about this place in other reviews, and unfortunately can confirm that the negative comments are quite justified. I can agree that smart casual should be recommended attire in the dining room in the evening, but it’s just far to warm for men to be in trousers and feel that smart tailored shorts should be more than adequate attire. The drinks in the restaurant are extremely expensive, and surely table water should be included with the price you pay for half board. Evening meals are also very dull and repetitive. When walking into the dining room at night your met by a grumpy older man who looks you up and down and doesn’t ever break into the slightest of smiles, he will bark at you to tell you where to sit in the restaurant. It’s a shame with these little details as the hotel has lots of potential to be great, it’s seriously let down by bad management and depressed looking staff.

Megan Riley

DO NOT WASTE YOUR MONEY! If i could give this hotel a 1 star i would, worst hotel i have ever stayed in!! Staff and manager are so rude! Not taking accountability for anything. Staff putting the phone down when i was calling for help after being abused by a taxi driver. Bar manager came back with my bottle i had put in the bin and slapped it on our table and told us to take it to the bar. Restaurant- tall skinny man told us we couldn’t sit outside or where we wanted to sit, once we got the bill we asked if we would pay by card he rolled his eyes at us and slapped the card reader on our table, no basic manners. Rooms are so out dated and trashed. Cleaners are rude, make so much noise above us at 8am dragging furniture around, our check out time was 12pm and they were stood outside waiting for us to leave at 10am. She even walked in whilst we were sleeping one morning and started cleaning and woke us up! Food choice is shocking. And if you want a taxi into kardamena you have to wait for agers some times they don't even turn up. Honestly worst holiday Ive ever been on and couldn’t wait to get home. Not sure if they just didn’t like us because we were english but i have never ever felt so uncomfortable in a hotel in my life. Please go and spend your money elsewhere. Our friends stayed and got married at Portabello beach hotel and it was fantastic.

MrMaaX

We were really disappointed with our stay. Although the hotel is advertised as 4 stars, in reality it’s closer to 2 or 3. We stayed on an all-inclusive basis, but unfortunately the overall experience was far from what we expected. Despite a wide range of choices, most of the food was bland and poorly seasoned. Dishes that were supposed to be served hot were often cold. Many items looked unappetizing in the buffet trays and seemed dry or overcooked. The poolside snacks were very limited and not tasty at all. There were supposed to be themed dinner evenings, but in reality there were none – or maybe one or two at most, and even then the food didn’t reflect the theme. The drinks in the all-inclusive package were extremely sweet, and every bartender made them differently, so there was no consistency. The hotel itself clearly hasn’t been renovated in years. It’s generally not clean, especially around the pools, which also had cold water and no anti-slip strips on the steps. The toilets in the common areas didn’t even have working locks. The hotel beach was dirty and full of trash and cigarette butts – it looked like it hadn’t been cleaned in a long time. We were supposed to have a room with a double bed, but instead we got two single beds that kept sliding apart. There was also a noticeable lack of entertainment. There was a stage with sound equipment, but it was almost never used. In other hotels we’ve stayed at, there was usually some live music or evening shows, but here there was nothing going on. We’ve been to many Greek islands before, but we’ve never experienced anything this disappointing.

Charlotte Allen

7 night stay at end of Sept 2025, block B Junior Suite. Overall we had a perfectly pleasant stay, the hotel has some really good points and some areas for improvement. Pros: 1. Location of hotel and our block is excellent for the beach, which is miles and miles long, perfect for long walks on soft sand! The beach is also peaceful and no noise pollution from water sports. 2. The hotel setting was pretty, they take excellent care of the grounds, the plants and trees are beautiful. 3. Food was nice when it was freshly cooked at the restaurant, such as grilled fish, pork, fresh spaghetti in cheese wheel, roast duck. Their desserts, specifically the baklava were great. 4. Cleaning staff and restaurant staff really friendly and ready with a smile! 5. Well maintained pool areas 6. 15 minute walk to Lido waterpark and convenient for buses into nearby towns 7. Generally good location for amenities, 20 min from airport and about 20-30 mins to loads of historic sites by car. Things the hotel could do better on: 1. Some of the reception staff could do with some customer service training, they seemed very fed-up and we felt unwelcome on arrival. 2. Drainage around block B was smelly 3. 7am every morning the cleaning staff were very loud and shouting by the back of the pool bar which was irritating when trying to catch up on rest. 4. Cleanliness levels were not up to a good standard, the bathroom in particular needed a very good clean and our kettle had not been checked (people before us had left coffee grounds in the kettle and it wasn't rinsed). Cups were only replaced once during our stay. Although they did a good job of cleaning floors and replenishing towels and loo roll, often we didnt have enough towels for 2 people. 5. Landline phones in the room were dead so there was no way to call reception, in the end I would rather not have to deal with reception anyway. I would recommend the hotel for its location and overall amenities including on-site car rental service and excursions. I would like to point out to the hotel that having a welcome arrival with information provided to us at check-in on hotel amenities and timings for meals etc would have made a huge difference.

Barbara Morgenroth

After a week at Smy Kos Beach & Splash, we are back home and I’d like to share my impressions. Cleanliness & Room The room cleanliness was good overall, although the towels were dirty and didn’t smell fresh. The cleaning staff was always friendly and tried their best. The room itself was very small for three people and three suitcases. Hotel & Dining Area For a four-star hotel, I expected something different. In the dining area there were drink dispensers and unstable, uncovered tables. If the tables were covered, the tablecloths were often dirty, and water was dripping from the air conditioning on the ceiling. The buffet often offered the same dishes, and unfortunately it was easy to see how much food was being wasted. The evening chefs, Khan and Qasim, were very friendly and always tried to do their best. Overall, most of the restaurant and bar staff were friendly, but the reception staff were rather unfriendly and uninterested – except for Ilias and Alex, who were fantastic and always had a smile on their faces. Environmental Concerns What I really disliked about this holiday was the massive amount of plastic used in the hotel. It felt like time had stood still, as if they didn’t know how harmful plastic is for the environment. Plastic straws, single-use plastic cups – and I don’t mean reusable ones, I mean the kind you use once and throw away. Plastic cups were seen everywhere – on the floor by the pool, even in the pool. Instead of ashtrays, you’d be given a plastic cup with a little water inside. Entertainment & Animation We really enjoyed the animation team. There was plenty of daytime entertainment, but you could easily avoid it if you preferred. In the evenings, there was always a one-hour show, which was absolutely fantastic. The animation team led by Matilde was sensational – super friendly, professional, and always in a good mood. Especially Piotr, Emma, and Federico were incredibly friendly. The shows that Matilde plans and choreographs are an amazing achievement. Also, the sound and evening atmosphere created by DJ Laris were top-notch! Conclusion Thank you for the wonderful week. With less plastic, more cleanliness in the dining area, and some modernization, we might come back.

Christina Tepper

Big Thank you to our Cleaning Personnel for Room G4203 in the first October week 25. We never experienced such a warm welcome and accommodating. The room was always very clean and we hope our tip reached the right lady. Thank you for your work. We appreciate it very much. Best, Christina

Tna Tna

This is our second consecutive year at this hotel, and I can assure you it's a pleasure to stay here. Luxurious, clean, with respectful and professional staff. Bravo, it's just perfect! A special message for the animation team: we loved you. This team is there all day for guests, and they put on magnificent shows in the evening! Matilda, Frederico, Alessia, and the other members, you are excellent :)

Andrew Thomas

Sandy beach at the western end of Lyme Regis, sheltered by The Cobb, the town's harbour arm, easily accessed from the seafront promenade. The beach is ideal for family visits, with plenty of space and lots of attractions nearby. Those interested in history will enjoy exploring the town's charming streets of colourful cottages and learning about Mary Anning's fossil discoveries. There's plenty of seating along the seafront promenade so visitors can sit and enjoy the views. The summer park and ride bus service worked well when we visited in August 2025, reasonably priced, frequent and reducing congestion in the town centre.

re views

Great place for kids! A good sandy beach with shells, stones and grass too! Ice cream was a tasty treat (careful of the seagulls!). The car park can be a bit of a struggle at busy times. A super fun day out! It wasn’t the warmest of days when visited and we still had a blast! Thank you

Viktoriia Izotova

A good beach for a holiday with children. Beautiful views, fine sand and clean water.

Charlie Johnston-Osgood

Absolutely beautiful place, great parking, great food outlets, little shops, pubs, right close to the beach. Everywhere we went stuck to the 2m social distancing rules. Perfect day out 👌

Martin Blunt

Nice beach in Lyme Regis. Sand is soft, lots of facilities close by with lots of choice for food and parking. Great for families as seems nice and safe.

theresa ashworth

This stay has been absolutely magical. We are a couple who live extremely busy lifestyles, and high stress jobs , so to walk into utter relaxation is just what we needed. We always choose start or end of season, for a quiet atmosphere, and this resort did not disappoint. It was quiet, some days feeling like we had the luxury of a whole pool & beach to ourselves, but the hotel kept full service as normal. We chose the premium rooms , and they were comfortable with stunning views , especially sun set. The staff were so friendly, every staff member, from shop, kitchen, waiters, maintenance and of course the lovely reception staff, nothing was too much , from friendly chats , to local knowledge or helping us hire a car . We also had a frequent cat visitor, who ended up getting injured, he also was not neutered and the hotel arranged for him to get treatment, I also found out that the hotel paid for cats to get neutered, to help take the pressure of the local rescues, i just find this amazing. The food was beautiful, we were really worried about this reading the reviews , but it was just as beautiful as the town taverns, im happy they keep it authentic Greek. I have not got enough time to describe how much i love this place, I always say I would never visit a place more than once, and I always find beautiful places , but nothing that gives the feeling this hotel did, I can't wait to visit again. The only small thing I would change is the blanketsn/ toppers , they are single and we would prefer to be under the same one , but that's preference, the beds were very comfortable. I have no idea how this hotel can get any negative reviews as it is perfect. Thankyou for a magical stay Room 606

Jay Bee

A Very relaxing hotel in a good setting.our room was a very short walk along smooth paved walkways to the beach which was a mix of smooth pebbles and patches of sand. The sea was warm. The food is varied,there are 3 theme nights and the variety was good.we used the shuttle bus to Kos town which costs 4euro per person each way.A taxi costs 12.all the staff are very friendly.we had a very relaxing September week.we would come again. We woke up to an amazing view of the sea and to see just how close the nearby islands are.The inclusive drinks are limited to local products but they are satisfactory. The snack bar serves a hot dogs,gyros and burgers etc on an alternating daily basis. Pool bar is where entertainment takes place,karaoke,Greek dancing and music, vocalists and musicians were some that we enjoyed.There is background music at the main pool.but not at the smaller pools. The only aspect I would criticise is the cold snacks available for late arrivals which were past the point of freshness by some margin. The town of Kos is Very pretty and is a joy to walk round day and night. AIGLI cafe restaurant in kos town is very good indeed. The harbour is very nice.The hotel rooms are spread out along the whole site connected by smooth wide pathways.there is a colony of cute cats around the site but create no nuisance and are quite cute. Room service was effective and discrete.mobile and WiFi signals were good. We enjoyed our stay a lot.

raymonde cornelissens

I’ve been going to this hotel for 3 years now, two times a year with my doggie Marcel! The service is amazing, at the front desk Evangelia takes such good care of you, Bruno the manager checks if everything is ok at all times and then there’s also Maria in the restaurant, so friendly and top service! See you soon guys! Hug Ray!❤️

Salina Ramoutar

Our experience at Aeolos was incomparable to any other we’ve had. Our holiday took a turn when my fiancé had a fall that needed urgent medical attention. Aeolos were so warm, reassuring and urgent in care. A doctor was with us in 10 minutes, and after diagnosis his mobility was limited for the remainder of the trip. Aeolos looked after us brilliantly, offered to move rooms, and helped us get around the hotel for the remainder of the trip that took an unexpected turn. Food was amazing, Mediterranean touch- very authentic homemade Greek dishes but also different options for all preferences. Excellent amenities, the friendliest people we have ever met, nothing was too much. The beach was incredibly beautiful too! Crystal clear blue waters☺️ excellent mini bus service for £4pp return directly from hotel to Kos town with frequent times. All if not most of the tours offer pick up directly from hotel too. Thank you Aeolos for making a rather stressful experience a lot easier to manage because of your kindness! We hope to return again soon!

Lorenzo De'Ciccio

I've been coming to Kos for 10 years and visited a lot of the Dodecanese islands and some parts of mainland in my life so have experienced the Greek peoples kindness, generosity and hospitality well. This hotel has beautiful views of the ocean and coastline, lovely picturesque scenery of the premium bungalows and during the day it can be quiet and peaceful (we came in October, end of season so Kos is usually quiet in general). However, for the meals, especially in the evening it can be a hectic confusing experience of queuing for upto an hour to just enter the restaurant area, due to excess of guests and lack of seating facilities, (some food may also run out during this time). Upon entry you are seated by staff before getting your food but if you do leave your seat to get your food, you will 100% have someone swoop in there and take it even though it's just been given to you by that staff member, so I would grab a plate of food first before being seated. You cannot get your own drinks in the evening meal, you have to wait until one of the few staff available notice you and will then come over and ask you which drink you would like, usually by this time you have nearly finished your meal. There's quite a lack of staff available here and so wait time can be long for restaurant and also the bar, often queuing for both. Room consumables are rarely replenished often meaning you will have to go to the front desk and ask for toilet roll, coffee, sugar etc. It seems the hotel is trying to be a resort without the facilities or infrastructure required for this, with too many people for a lack of facilities. As this is low season I am unsure how the hotel coped during the summer months when it is peak holiday season. I would also add it seems a lot of the guests get heavily drunk off the inclusive cocktails throughout the day which leaves for very noisy and interruptive evenings and nights, not one night was managed to sleep a full night undisturbed. There was more than 3 occasions where we could hear and see domestic altercations and hear damage to hotel property from the guests. I would highly recommend using your room safe/putting valuables back into your suitcase and locking it when leaving your room as there was an incident during my stay that would have resulted in the attention of the police, a valuable necklace that was usually left in a particular spot next to my bedside (Kos had always been safe to do this) went missing when we got back from our day trip, it "miraculously" was found behind the fridge (?) the day after we had reported it to front desk, emailed explaining if it was not found we would need to contact local police for insurance purposes and called our holiday representative to inform them of the missing item. We lost trust in this hotel and would hate for this to be someone's first experience of Kos as it is a wonderful island with lovely people. We changed hotels midway through due to this experience, our holiday rep was able to sort out the transfers from the second hotel to the airport which was kind. Aeolos is a picturesque hotel with great potential, however all of the above has dampened our stay and we would not want this to be a similar experience for others if this is your first time coming to Kos.

Ben Taylor

Amazingly good hotel for the price. The only downside was lack of maintenance and lack of staff. The bar staff are happy to assist and the measures are great. The restaurant staff are over worked and need another 5/10 people to help clear tables and turn them round quicker. When we arrived the toilets at the main pool were fine by the time we left (Aug 25) we were down to 1 urinal male and 1 cubicle. More maintenance staff needed. This didn't lead to queues but needs to be addressed. The shuttle bus to the "beach/town" great only downside is the list goes out at 6pm. The queues start at 5pm to get on it. No issue with sunbeds but if you want the free shuttle be prepared to queue. On the subject if transport. A taxi is 10euro from port to hotel "George" is 15euro dont use George from the card at reception unless you need to. Do not let the bad reviews get you down unless you only look at the miserable in life this place is cheap and cheerful if they invest in staff it would be great

Ella Petch-Stewart

I hate to say it but this hotel is not a 4 star. Holidays are what you make it but for the price we paid (700 per room for 5 days all inclusive) it's disgusting and severely overpriced. Whilst the swim up pool rooms are OK, the rest of the hotel feels very 2 to 3 star. The older barman is incredibly rude. Not once but twice to my face, and makes you feel like it is a hassle to serve you drinks. I ended up going back to my room as he was so rude. The food is mediocre. The main bar area has a sticky floor. Entertainment crap. Some of the staff (in the shop) are lovely. Reception is also quite rude. I am sure there are many better hotels in the area. If I were you, I would take the reviews as they are... we booked this last minute and didn't really do our research. I wouldn't come back here if it was free!! Very disappointed in the hotel but the island and people are lovely.

Ruben Thues

Alright…I went to this hotel about 4 years ago it was beautiful. But recently I went back and they told me they got a new manager new staff and the place changed not in a good way… all the good reviews are from years ago and recent ones are about the view but let’s be honest go anywhere in kos and the view is great.

Alex McGreavy

If there is one thing you take from this review…. stay well clear of this place!!! We had booked to stay here for 7 days but had to get Jet2 involved to switch our hotel after day 2. Our bed was filled with bedbugs, myself and my partner woke up head to toe with painful bites (I even had an allergic reaction on my face from these bites!!!!) Our bedding was also covered in various stains. Our bathroom was covered in black mould, those in HMP would have a cleaner shower than what is at this place! The staff were really rude and unhelpful apart from the lovely lady who works in the little convenience shop. The bar staff question you if you order more than one drink (I got a drink for both myself and my partner and was told that I am not able to do this but they will “let me off” on that occasion). If your room is up the hill, you will be expected to walk all the way to the other side of the resort every time you want a drink as they only open the main bar and none of the small bars are ever open. My partner got a glass of wine and the glass was visibly filthy, he then took the glass to the manager to complain and the manager took the glass off my partner, stuck his finger in the glass and simply walked off. In the whole time we were there we did not see any of the pools get cleaned once. The food was always served cold even if you were there as soon as the buffet was open and was sometimes not cooked thoroughly. People were getting food poisoning from the food. The hotel has a complimentary shuttle service to take you in to Kos town but I would steer clear as the bus broke down twice on our 7 minute drive into Kos. This was a running issue upon further conversation with other holiday makers. We were not the only people to be transferred to a different hotel during our stay and definitely not the only people who complained. Make of that what you will. It is such a shame because looking at the older reviews this hotel has not always been this way and the views were beautiful but other than that, this place has nothing else going for it.

ste woods

Rooms - mould on the sofa and bed. Taps and bath screen covered in limescale and rust. Dirt marks on bath and sink. No tv (even though it was stated to have one on my booking) Fridge was extremely loud and would leak at night. Door had no lock on it. Some lights didn’t work. Pool outside our room was green and full of leaves. During rain, drains backed up and the rooms would smell disgusting. Service -(I’ll start with the good) the woman in the shop was lovely and loved to have a chat. The guy on the reception was lovely and really sympathetic. He deserves to be working somewhere better in my opinion. The guys on the bar were amazing. From servicing, to cleaning to dealing with Rowdy guests they did it all with professionalism. There is a shuttle bus that takes you to and from town for free at selected times. Now the bad - staff were mostly rude. About 3 days into our stay, a group of the staff decided to take residence in the room next to us. They would be up all night shouting and revving their scooters. When we went to reception to complain over the smell of the drains, we were met with an extremely rude woman. Who response was “why didn’t you come and tell us earlier?”. We were told they’re fully booked and there’s nothing they can do even though I had been looking at rooms online to book that night and there were plenty available. Room service will walk into your room whenever they like. Twice I had someone walk in on me. They came one time while I was out and left my front door wide open. When I complained I was told “they just forgot to shut it”. Unbelievably pathetic service! Location- I guess some would think it was nice. Personally I felt like we were surrounded by dilapidated buildings and construction sites. Kos town was ok, we went to a few different restaurants along the main road and it seemed like they all had the same menu. The food was ok but I wouldn’t have it again. We waited over an hour for a taxi back to our hotel (due to shortages which is understandable). However, the driver was extremely rude and aggressive. He told us we have picked the worst hotel to go to because the roads aren’t good for his car, then continued to speed, hitting potholes at force. Additional notes- Onsite shop is very expensive, go to the town to buy your toiletries and snacks. Sadly our experience in kos was so bad we decided to fly home a week early. To anyone planning to go, I can only tell you what I experienced, and I’m sure others will have experienced different to me but I spoke to at least 4 different couples who had worse experiences that me. I still have the images of a guy who had basically been eaten alive by bed bugs. The poor fella was covered in bites.