Nicole Kalyanin
This place is incredible! It’s so soulful that you don’t even notice any flaws. The territory is huge and beautiful, always well-maintained. The staff is amazing, and the animators become your best friends. The food is delicious, and the beach is simply breathtaking. If you’re looking for a budget-friendly hotel, this one is the best choice❤️
Hafsa Latif
We had booked Regina resort for our most recent holiday. We had arrived and got given two single beds even though I had selected an option of either double bed on love holidays upon booking. I had gone to reception multiple times to request double bed however they kept brushing me off stating to come tomorrow day after day. This was by far the worst hotel I have stayed in. The cleanliness is the worst! The shower was absolutely awful and the towels were not clean. The bed and rooms were full of dust and tables full of stains. However I brushed this all off as I picked the hotel for the sake of the location. The experince got worse when my husband and I woke up with bed bug bites all over us. I had gone to reception to complain and showed the bite on my finger. The manger had given us another room however upon viewing it this was not hijabi friendly as it was located right outside the beach and everyone could see in the room. The reception had said they don’t have any other room available. I slept every single night in fear that I will be bitten at night. The itch was unbelievable and had the worst sleep ever. To say this was meant to be a relaxing holiday I was not relaxed at all. To top this off the food is absolute vile we had stopped eating at the hotel after my husband got the “Egyptian stomach bug” despite not drinking the water/salad or fruit from there.
The best part of the hotel was the location.
The hotel is located in Sheraton rd the heart of hurghada for tourists. Everything was walking distance from the shops, McDonald’s, mosques and marina. Overall it was not worth the money I paid if your wanting to be bit everynight then this is the resort for you!
Roohi Mirza
The location is great, and the outdoor and public areas of the hotel are nicely maintained. But the rooms are another story.
On our first night we were given a filthy two bedroom apartment type of accommodation on the second floor with no lifts for a family with children which was absolutely shocking one room had no lights .
We were relocated to the bungalows which were dated and not maintained, the bathrooms are disgusting. The food wasn’t good either, we ate in the Italian restaurant located within the hotel one night and the food was horrible. The wellness and spa centre was a joke we had a massage in hospital ward types of rooms I was asked lie on a damp towel which had not been changed from the previous massage.This is not a 4* hotel it’s more 3*.So if you’re looking for luxury this is definitely not your choice.
Dunja Milićević
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The cleanliness of the room was terrible, the lock hadn’t worked for days, and nobody cared to fix it. We waited for hours in front of our room and no one came — they only told us 5–6 times to change the card at the reception, but even then the lock didn’t work, and we were strung along for days. The only polite staff were the people doing room service and working in the restaurant. Everything else was a complete disaster for that amount of money — the agreement was not respected, and cleanliness and atmosphere were at a very low level. As for the food, it is not suitable for people used to European cuisine — it is full of spices we are not accustomed to. The cleanliness of the bathroom, especially the shower cabin, was catastrophic, although I must praise the staff who provide room service. I DO NOT RECOMMEND.
Rania Mikhaiel
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My stay at the hotel was very pleasant, and I really liked the hotel. The staff were very professional, respectful, and served us quickly.
I would like to give special thanks to the housekeeping staff member responsible for my room, Mr. Mamdouh Fouad. He was very helpful, kind, and friendly. I truly appreciate him and thank him very much, and I hope he will be honored because he is a good, tidy, and polite person.