W D G
Not a 5 star hotel, at least not yet anyway. We stayed in a room that had recently been refurbished, possibly refurbished by blind children but we can’t verify that & can only base it on the standard of finish. Arrived to hairs in the sink, a dirty toilet, stains on the carpets in corridors. Two lifts in the whole hotel, expect a long wait at breakfast as it’s a max 6 people per lift, or 4 people if you read the sign in the lift. Food was ok, but not great. No fresh orange juice at breakfast unless you pay €2? Other options are fizzy drinks, watered down orange, water or hot drinks. Staff are mostly fine, but don’t really care about guests, at least that’s how we felt when we approached them. Beach is nice, water is clear, pools are fine, sun loungers are very comfortable.
Basically everything within their control can be made so much better, needs time and investment. Need better people running the hotel and need to stop claiming they’re a 5 star hotel when some of the rooms are basically 3 star.
Justin Cogger
Right lets start.
Reception. 1st class service from check in/out, bus times, late check out info. Always smiling.
Food. Not one bad thing to say about the food. Breakfast had everything you could ask for even onion rings !! Lunch and dinner catered for all foodies. Plenty of fish and different meats. Salads were lovely. Loved the hot grill area that served pizza and sonething special each day wether it was giant prawns cooked in ouzo or liver that was excellent.
Then there was the poolside pizza and gyros on offer. Absolutely superb.
Drinks. You could have everythibg from cocktails to large measure and i mean large measure shorts with a mixer. Lager was Vap and mythros and they were just right during the hot days.
Rooms. Great view from the 7th floor although a little nervous sitting on the balcony as its a long way down when you look over the edge. Rooms cleaned everyday and to a high standard. Thank you.
Other facilities. Beach towels were provided, shower rooms available after check out.
Entertainment. Something on offer all day -aqua aerobics etc.
The small water park is a great idea.
Loved the cushioned sun loungers by the 3 pools. So comfortable.
Theres more that i have probably missed.
The staff were always happy and smiling and would great you where ever you went.
Its a big hotel so could get busy during peak time but going in october meant it was less crowded.
If you want a relaxing break with a chilled atmosphere but in a fantastic hotel then come here.
Definately returning.
Dominika Kubok
I loved every second of the stay in Pegasos Deluxe Beach Hotel. The staff members were all super friendly and helpful. The food was just excellent - a lot of variety and tasted great. The room was spacious, clean, modern and overlooking the beach. The resort offers a range of amenities for both relaxation and recreation. The outside gym with sea view was a blast! Evening animations were so much fun. Wi-Fi throughout the property was reliable and reasonably fast. Shout out to Dimitris - so wonderful and so helpful.
רון משען
Very recommend hotel. i booked all inclusive deal with a sea view
The room was comfortable with a small balcony, amazing view of the pool and sea. The hotel has 5 pools and a small water park. A private beach with lots of beds and umbrellas for free use by hotel guests. The dining room is large and not felt crowded at any stage of the meals. The food is very tasty with a very large selection of food and desserts. No one will come and not find something to eat, a really huge selection. Cold and hot drink machines, a beer tap and a wine machine. The wellness complex has a large bar that offers cocktails, beers, hot drinks and more. There are also stands for shawarma, sausages, crepes, ice cream, Belgian waffles and natural drinks. The hotel staff is very nice and responds to every request with a smile. We had a perfect experience.
Joanna Władysz
We stayed at the Pegasos hotel in the middle of September
The room was small, but clean and had everything needed. Shampoo had a lovely smell and hair conditioner provided by the hotel really smoothed my unruly hair 😅 the dryer at the balcony could he a bit bigger, as it was difficult to fit there two beach towels and bathing suits. Also, I believe changing room TVs to smartTVs is worth considering, as youtube/netflix access in hotels is becoming a standard now.
Common areas like reception, main bar or pools are really beautiful now! Having seen the videos from last year or two, we can see an enormous change, and for the better. It is stunningly gorgeous now.
The main restaurant was clean and the staff was really nice and friendly. Food variety could be a bit better, but morning omellettes were a must for us - simply delicious! Pizzas, pitas and crepes served by the pool were amazing as well - in fact, we loved them so much we often chose them instead of lunch in the main restaurant. Both pool and main bar were also really nice, the staff was great.
Food in Elia restaurant was generally good, starters, salads and desserts were simply amazing. Main course was a bit worse, we both chose steaks and they were unfortunately cold. I feel like there aren't enough waiters and waitresses here and that caused the issue.
Pools were really clean and pretty, water was not really warm though. Sunbeds are really comfy by the pool, little less by the beach, but they are also nice. Sun umbrellas, both by the pool and on the beach, are too small though, it's really difficult to have some shade on your sunbed. The beach is very pretty, with amazing views and wonderfully warm sea. I do recommend having swimming shoes though, but you can easily buy them in the nearby shopping centre or somewhere in Faliraki.
The garden of the hotel is stunningly beautiful, with many flowers and plants. We loved it! Common bathrooms are also clean and well-maintained.
Evening animations at the hotel were really enjoyable here, every performance was amazing and really worth seeing.
The hotel is outside of the town of Faliraki, but the bus stop just in front of the hotel makes up for it. Tickets for buses are pretty cheap, so I definitely recommend traveling through the island that way.
Overall, we deeply enjoyed our stay in the Pegasos hotel. The views, sea and amazing staff made our stay here a dream come true. Thanks to all of the people working at the hotel, amazing job!
My Booking
