Rupi Tamber
This is a gem of a place. It has differing degrees of packages to suit. I and my wife were basic all inclusive and ALL the staff were amazing. I highly recommend staying here. Christina in reception is very helpful. We also recommend the spa package. We had the Cretan massage. AMAZING. Thanks to Jenny and Caterina for their help. Also a special shout out to Giorgos the buggy driver and Demetrius, the local taxi driver of 35 years who helped locate our lost luggage at the airport. The boys from PhotoHotel did a great job on our tailored photos shoot. Memories for life. All the staff went above and beyond. Thank you all.
Mel Carlton
What and absolutely beautiful place this is, along with friendly helpful staff! Just spend 2 amazing weeks there celebrating my 60th birthday. Everything from arriving to leaving was perfect. The atmosphere is so relaxed, the food was lovely the speciality restaurants are a must to visit, we ate at the Italian and the Greek ones, we enjoyed them so much we ate a 2nd time at both. The scenery is beautiful, not only in the hotel grounds but beyond. Would we go back? In a heartbeat
C Cojocaru
We paid €2160 for our holiday at this 5-star resort. Unfortunately, our first impression was very disappointing. We arrived late at night, around 10 PM, and were given a room that smelled strongly of dust and mold, more like a 1-star room. With a 1 year and 3 months old baby, it was very difficult to spend the night there.
The next morning, we went to the reception to ask for a change. At first, we were told to wait until 11 AM, and then again that no other rooms were available until the next day. With three families and small children, this was unacceptable. After insisting firmly, we finally managed to get different rooms. However, the attitude of the receptionist was unprofessional—he even raised his voice and told us we had booked the cheapest rooms, which was not what we expected from a 5-star hotel. The accommodation facilities definitely feel old and in need of renovation.
On the positive side, the food was truly exceptional, and the chefs were outstanding. The restaurant staff was kind, attentive, and always ready to prepare special meals for our child with lactose and gluten intolerance. The beach was beautiful, with amazing views, lots of greenery, and everything was very clean. The housekeeping ladies were also very sweet and helpful.
Overall, the resort has wonderful potential thanks to its location, food, and staff in the restaurant, but the rooms and reception service need major improvement.
Ilona
Absolutely everything in this hotel is perfect! The food is simply outstanding – always fresh, delicious, and prepared to the highest standards. Every meal feels like fine dining! The variety is incredible, and the late dinner service until 12:30 AM is such a great bonus.
The restaurant staff deserve special praise – they are truly amazing! So kind, professional, and always smiling. The service is beyond excellent – they make every guest feel special and well taken care of.
The atmosphere is wonderful, the reception is always helpful and friendly, and everything here is top quality. Without a doubt, this is the best hotel in Crete! Highly, highly recommended!
Larisa J
We were generally very pleased with our stay at Out of the Blue Resort in Crete. We were kindly upgraded to an en-suite room with a shared private pool and a secluded garden with loungers. The suite was very spacious, beautifully designed, and the housekeeping was excellent.
Customer service was good, and it was easy to book à la carte restaurants. The ladies at guest services did their best to assist with reservations, and each restaurant offered a unique design, a balanced menu, and attentive service. The kids’ club facilities were also very impressive.
Our 2-year-old loved the kids’ disco, but the volume was often higher than comfortable for children, and staff didn’t adjust it despite parents’ requests.
Entertainment, however, felt a bit underdeveloped and was not available every day. On the positive side, the spa is highly recommended, and the resort is a wonderful place to unwind. Yoga lessons were enjoyable, though offered only three times a week and scheduled at 8 am, which unfortunately coincided with breakfast time.
The beach is not the strongest point: the public sandy beach is quite narrow and lacks facilities, while the private beach has good facilities and a nice bar/restaurant for lunch but no sand (although the water was very clean).
My only real complaint is that hot drinks like coffee and tea were not included at lunch and dinner in the buffet restaurant — surprising for an all-inclusive resort. Also, the landscape is quite hilly; although golf cart service is available, it can be hard to get one at busy check-in/check-out times, and waiting can take much longer than the 5–10 minutes promised. Walking is often faster, but those with mobility issues should be prepared for delays.
Overall, this is a beautiful resort with excellent service, impressive facilities, and plenty of opportunities to relax, with just a few areas that could be improved.
My Booking
