Niclas Preussner
The hotel is centrally located in Magaluf, yet pleasantly quiet thanks to the well-insulated windows. The rooms are modern, clean, and very comfortable – definitely a highlight of our stay. Housekeeping was excellent, and most of the staff at reception and around the pool were genuinely friendly and helpful. Unfortunately, there was one particular dark-haired woman who worked mainly at breakfast and around the pool who left quite a different impression: her attitude was often unfriendly, which stood out against the otherwise welcoming atmosphere.
Nice pool area but the pool water was much too cold, it was unfortunately unenjoyable due to this cold temperature
Breakfast was decent, though nothing special. Dinner, however, was a real disappointment. The selection was repetitive, most dishes were lukewarm at best, and the flavor was almost nonexistent. On our penultimate evening the restaurant was even closed altogether. We were told that the catering company responsible had ended its service from October 1st onwards. As a replacement we were sent to another Meliá hotel nearby – and the difference was striking. There, the food was hot, fresh, and genuinely enjoyable, which only highlighted how poor the quality had been at our own hotel.
Federica Incorvaia
My stay at the hotel was very pleasant. The room was beautifully furnished, the beds were extremely comfortable, and the blackout curtains worked perfectly. We stayed in an Extra Space room and it was wonderful to have a large terrace and a small private pool at our disposal.
Overall, the hotel staff was very kind, although I believe the reception team could improve in terms of guest interaction: simply greeting guests in the morning when they pass by would make a big difference, especially when they are busy chatting among themselves. Apart from that, the restaurant staff was super friendly and attentive, especially the younger team members.
We experienced a small issue with dinner on our first night, but I truly appreciated how the manager and his assistant personally called our room every day to check on our satisfaction. This level of care and attention completely erased the inconvenience of the first evening and made us feel truly looked after – thank you for that!
The housekeeping ladies were all very kind, and we were very satisfied with their service. The rooftop pool staff was also very polite and welcoming. I’d also like to clarify something I had read in other reviews before our stay: both rooftop pools are available for hotel guests. The sunbeds on the left side are free of charge, while those on the right side are managed by a private company and require a fee. The cost (€60 per person) includes a large daybed with pool-and-sea view, one bottle of water, a plate of fruit, one alcoholic cocktail, and a large bottle of cava. In my opinion, this price is absolutely fair for what you get. The atmosphere was great, with music and a DJ playing all day.
Just two small suggestions:
• the water in both pools was far too cold,
• and it would be nice if children’s diving into the pool could be restricted, as it can disturb those who are there to relax.
The position of the Hotel it's 10/10!
All in all, it was a truly enjoyable stay and I would definitely recommend this hotel!
Eva Svobodová
Beautiful hotel, especially the rooftop swimming pool with great ambient music. Breakfasts were top tier, staff friendly and helpful when needed. The only negative is the glass bathroom wall, it doesn’t offer enough privacy and when you need to use it at night, the light goes into the whole bedroom. I don’t understand where this trend came from.
Arron Luke
Overall good experience and great hotel. One big downside was the lack of info on which subbeds you can use and the service around this. We were inconvenienced and made to move about 2 metres away which was actually a better view. It was very quiet when we went and it made little sense that everyone was packed together into one spot when there were so many beds free. No one was paying for them and it just seemed a really inefficient policy to need to pay extra.
Oliverao dos Santos
The INNSIDE is more of a complex of multiple buildings.
The rooms are super spacious and clean. Beds are amazing and the minibar is stocked with a few freebies. That's an unexpected but welcoming surprise. Love it!
The breakfast buffet is European style with a wide variety and more than sufficient seating even when its getting busy.
I would highly recommend this hotel.
(Also a shout out to the friendly lady at the check-in who recommend free parking locations nearby).
My Booking
