Ethan Evans
Quick Service, arrived early in the morning and was allowed access to the all inclusive straight away. Room ready by 3pm. Rooms very clean, food choices varied, everyone respectful. Pool area clean and entertainment very good. Cocktail in skybar cost extra but are definitely worth it.
Mrs Bailey
We came to celebrate my husband's birthday and give the children their first all-inclusive experience.
It was an unforgettable experience, we will be back many times.
The family rooms are perfect, enough space for the parents and children.
So much food to choose from, it's very clear that everyone is working hard to make the place run smoothly.
The garden and pools are well maintained.
We also attended the evening entertainment in the theatre, don't arrive late as there might be no seats left.
My only suggestion is that during the check-in process that the staff should explain certain things.
For example how to get a beach towel, or the process of hiring tennis equipment and that only cash payments are accepted.
Overall, the hotel has become the best one we've visited in Spain so far.
The location is stunning
predpis92
Stayed here during September and here is my honest review.
I got to admit that the whole areal is well situated and taken care of. From lobby, pools, gardens everything is beautiful. There is enough of sunbeds by sea and beach is clean. In general everything what do the recreants need is there and it is great. In general great vacation!
However there are few points which don't allow me to give 5 stars:
1. the cleanless in restaurant (especially the chairs) did remind me of Egypt/Tunis. I have never seen such a dirty chairs, small pieces of food everywhere. This can be easily avoided by a 10 min check prior of each food service - it was disgusting frankly speaking and despite my comments to staff, it was a repetitive problem.
2. reception - I have visited more than 30 hotels around the world and this was my worst experience. Rude from start to the very end, not very helpfull. Priority and largest smiles do receive locals and french visitors.
3. room cleaning - you need to leave some EUR if you want to have your bedsheets changed. Without the TIP, the bedsheets were left unchanged.
Barbara
The food here is absolutely awful – reading all the glowing reviews about it, we are honestly shocked. From tasteless fruit to bland desserts and poorly seasoned dishes, it’s a disaster. The buffet restaurant itself is downright disgusting – tables, atmosphere, everything. Some of the food is so unappetizing it literally makes me gag. The vegetarian options are practically non-existent, and while the food labels might be correct in Spanish, the English ones are completely wrong and even repeated several times with the same dish.
Yes, the hotel has a few pluses – the reception area looks beautiful, the Greek and Italian à la carte restaurants are decent, the fountain and the countless palm trees outside are lovely. But aside from that, the place clearly had its glory days long ago. Even the “renovated” rooms feel cheap and disappointing – nowhere near 4-star standard.
Everything requires a deposit, even simple things. In the new bar, you can’t even get a non-alcoholic cocktail because apparently it’s too “exclusive” for regular all-inclusive guests – what a joke. The pool bar looks dreadful, and the so-called snack bar inside is nothing more than old vegetables and ham sandwiches. I honestly don’t know who decided this place deserves 4 stars.
On top of that, walking down to the beach is uncomfortable – there are “vendors” hanging around trying to sell you things, staring at you constantly, and the hotel seems to do nothing about it.
Save your money and don’t stay here – it’s just not worth it.
Jsb Durant
I do a lot of reviews, but this one is special.
This is the second time here and we have had a great time. The surprise this time was new bar sky bar opened, roof top views exellent service throughout. We tried the restaurants outside the buffet and they were also very good. Pavel our waiter was very helpful helped with food choices and what was recommended. We normally don't come back for a third time but we will.
All in all highly recommend the hotel.and service.
My Booking
