Tilly Bolton
Bence and Juan are great entertainers! Both of them put in so much effort to keep the guests happy and entertained. Ben was especially kind and started conversations with guests. I would recommend this hotel purely for the amazing effort all the staff members put in, from bar staff to entertainment they work hard to keep up the good vibes. I look forward to every evening to see what is next. Winning the bingo is just an extra! And if they ask you to dance please participate, they need you😁
John does an amazing 360• Photo Booth which films you dancing to a song on a circle platform. He provides lots of props and dress up items which allows you tons of freedom! Honestly the entertainment in the hotel is great!!❤️
Zach Nixon
Absolute nightmare stay. Manager was so rude and unpleasant trying to bully a middle aged women shouting at her for using the wrong door when we were not informed. Food was awful I would not feed it to my dog. There were flys around all of the self service drink machines. Literally as you pour your drink flys will fall in. The snack bar is not snacks is sweaty ham n cheese every day. It is not accessible as there were no ramps to use the bar or snack bar for the pram. No kettles in rooms. 1 euro charge for glasses. No bottled water. You have to buy this at a €3 charge. Promised to be able to extend check out time and was not allowed. Left with nowhere for out 15 month to rest or to change him for the whole day . Overall beautiful island. Terrible hotel. Woukd go back to the island. Woukd avoid this hotel at all costs. The only credit I can say is the entertainment team. Jaun who was in charge of entertainment was a credit. And I hope him all the best in the future he was amazing
Karol F
When choosing this hotel, I was guided by the price-to-review ratio. On Google Maps, it had a 4.2/5 rating, which is very high for a three-star hotel. I read a lot of reviews and was almost certain that it wouldn’t surprise me in a negative way.
Rooms:
Pros: The interior is clearly renovated. It’s cozy and comfortable (Junior Suite). The bedroom is separate from the living room and bathroom.
Cons: The air conditioning was weak and noisy.
Cleaning: Each time, cleaning lasted around 3 minutes – if anything was lying on the floor, it was simply skipped during mopping. Also, there were lots of ants if anything sweet was left behind. Generally, ants in Mallorca are standard.
Hotel exterior:
Not renovated, but nothing terrible. You can relax by the pool and use it without any issues.
Staff:
The animators are the heart of this hotel, along with the reception team – they’re the only ones who didn’t make strange faces and were very helpful. I had lots of laughs with them and would definitely recommend them. In the evenings, there are live shows or events like bingo.
All-Inclusive:
A disaster – tasteless, repetitive, sometimes undercooked, sometimes overcooked. Out of 5 days, I only enjoyed one meat dish and one pasta sauce.
The quality of the drinks was laughable. Only the beer tasted normal.
Overall, I rate this hotel 3/5 – but without the all-inclusive.
If including the food, I’d give it a 2/5.
Hayley Hubbard
Just arrived and gone to the bar to get a drink, we paid for all inclusive and do not bring cash (we don't tend to leave the hotel but have a credit card for if we do and emergencies). Been rudely refused a drink as you have to PAY 1 EURO to use a reusable cup?! Had we of known this before leaving then we would have made sure to bring some cash. Very disappointing first impression.
Now left the hotel and can say that 80% of the staff are very rude. There is nothing to say that you need to bring cash with you to this hotel but every time someone questioned the 1 euro cup, the staff were rude and dismissive immediately. Sandra, I think her name is, had the attitude from hell. The food is okay, we've had better and we've had worse. It was also never advertised anywhere that it's a non smoking hotel, so you don't find this out until you arrive. If you smoke, prepare to have to get up and leave your sun bed every time you want to smoke. The area the hotel is in, is lovely. There are lots of shops and bars near by and the beach is a short walk. Bit disappointing that you had to pay a deposit and then a per day charge to have a kettle in the room, so each morning we had go wait for the restaurant to open for breakfast before we could have a coffee. Rooms are quite nice, water pressure awful.
Lewis Bob
As a family of 8 we really enjoyed our holiday at this hotel. The entertainment team were amazing, getting everyone involved with the games they had organised. The entertainment team work especially hard to ensure everyone has lots of fun, they literally kept my husband and daughter entertained throughout our stay.
Rooms were ok but basic with a spacious balcony.
Food was very repetitive, so we found ourselves eating out most evenings.
Overall though we had a brilliant family holiday with lots of lovely memories made.
My Booking
